Kirthi Raj

• Collaborated with the kitchen staff to create and updater menu offerings,incorporating authentic mexican flavors and ingredients.
• Trained and mentored a team of 13 employees,ensuring they consistently delivered high quality service and maintained a positive work environment.
• Implemented effective cost-control measures,optimizing inventory levels,and reducing waste.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Improved safety procedures to create safe working conditions for workers.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

greeted and assisted customers in selecting and customized their orders.

• Kept workplace clean and organized in line with restaurant policies.
• Managed cash transactions and operated the point-of-sale system accurately.
• Participated actively in store promotional activities that led to increased foot traffic during special events.
• Maintained a clean and organized workspace, adhering to strict sanitation standards.
• Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
• Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
• Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.