Versatile childcare provider and Crew Member with overall 10 years of experience in Hospitality. Excellent reputation for positive caring, time management, resolving problems and improving customer satisfaction.
Overview
10
10
years of professional experience
Work History
Senior Flight Attendant
SpiceJet Ltd
Bengaluru, India
09.2013 - 07.2022
Ensured aircraft and passenger compliance with policies, procedures, regulations, and safety guidance
Ensure safety and comfort of customers onboard aircraft
Resolved passenger situations during flight involving disorderly passengers and medical emergencies
Answered passengers' questions and provided solutions to issues arising during flights
Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers
Clearly explained and demonstrated safety and emergency procedures to passengers prior to take-off
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
Play Group Teacher
Euro Kids
Bengaluru, India
02.2012 - 06.2013
Supervise children for up to six hours per day, age group1-3yrs
Engage kids in safe, active, and mentally stimulate play sessions
Assist with homework and study methods for kids.
Education
RSA Certified
Allies Security Services
Sydney, NSW
First-aid, CPR Certified - HLTAID009 and HLTAID011
Allies Security Services
MBA - Human Resources Management
Annamalai University
Skills
Crew Resource Management
Care planning
Conducting Briefings
Verbal and Written Communication
Activity Planning
Condition Reports
People Skills
Customer Inquiries
Teamwork
Accomplishments
Recognized as Employee of the Month for handling intense situations with poise and compassion.
Attended various trainings and workshops and rewarded with job promotion as a result.
Languages
*English *Hindi *Marathi *Kannada
Timeline
Senior Flight Attendant
SpiceJet Ltd
09.2013 - 07.2022
Play Group Teacher
Euro Kids
02.2012 - 06.2013
RSA Certified
Allies Security Services
First-aid, CPR Certified - HLTAID009 and HLTAID011