Kisani Wilton
Eagle Point,Australia
Summary
Dynamic professional with extensive experience in hospitality and financial management, notably at Paynesville Hotel. Proven track record in staff leadership and event planning, enhancing guest experiences while ensuring compliance. Skilled in financial reconciliation and proficient in Microsoft Office Suite, driving operational excellence and fostering a vibrant atmosphere.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front of House Manager
Paynesville Hotel
Paynesville, Australia
06.2023 - Current
- Managed daily front-of-house operations in a high-volume hospitality venue
- Led staff rostering, training and performance support
- Planned and delivered successful events and entertainment
- Coordinated ordering, stock control and supplier relationships
- Ensured compliance with licensing and responsible service standards
- Oversaw banking, cash handling and reconciliations
- Managed social media promotions using Canva
Bookkeeper
Wilton Kitchens
Lakes Entrance, Australia
06.2021 - Current
- Tracked income and expenses and reconciled accounts
- Maintained ledgers and provided accurate financial reporting
- Managed invoicing, deposits and financial records
Reception | Bar & Gaming Attendant
Lakes Entrance Bowls Club
Lakes Entrance, Australia
10.2020 - 01.2023
- Delivered professional service to members and guests
- Managed reception, phone and email enquiries
- Operated bar and gaming facilities with cash handling duties
- Balanced cash and gaming floats and maintained compliance
Bistro, Bar & Gaming Attendant
The Central Hotel
01.2018 - 01.2020
- Customer service across bistro, bar, TAB and gaming
- Completed opening and closing procedures
- Maintained a clean, safe and efficient workplace
Education
Certificate IV - Hospitality
Oz Skills
Gippsland, VIC02.2026
Certificate IV - Accounting Technology & Bookkeeping
TAFE Gippsland
07.2020
Bachelor of Science - Naturopathic Medicine
Southern Cross University
12.2014
Skills
- Club & Hospitality Operations Management
- Staff Leadership
- Training & Rostering
- Bar Operations
- Gaming Operations
- TAB Operations
- Financial Management
- Budgeting
- Reconciliation
- Member Experience
- Guest Experience
- Event Planning
- Entertainment Booking
- Compliance
- Social Media
- Promotions
- Canva
- POS Systems
- Microsoft Office Suite
Certification
- Responsible Service of Alcohol (RSA)
- Responsible Service of Gaming (RSG)
- Gaming License, 06/01/23
References
Available on request
Timeline
Front of House Manager
Paynesville Hotel
06.2023 - Current
Bookkeeper
Wilton Kitchens
06.2021 - Current
Reception | Bar & Gaming Attendant
Lakes Entrance Bowls Club
10.2020 - 01.2023
Bistro, Bar & Gaming Attendant
The Central Hotel
01.2018 - 01.2020
Certificate IV - Hospitality
Oz Skills
Certificate IV - Accounting Technology & Bookkeeping
TAFE Gippsland
Bachelor of Science - Naturopathic Medicine
Southern Cross University