Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kisha Price

Munruben Woods,Qld

Summary

Dynamic retail professional with a proven track record at Woolworths, excelling in customer service and relationship building. Skilled in POS systems and complaint handling, I enhanced customer satisfaction through personalized assistance and efficient problem-solving. Committed to maintaining a clean and organized environment, I contributed to a positive shopping experience.

Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.

Overview

29
29
years of professional experience

Work History

Retail Worker

Woolworths
06.1999 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.

Cleaner

TBM
01.1997 - 06.1999
  • Handled equipment, chemicals, and materials properly and with caution.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Streamlined cleaning processes to increase efficiency without compromising on quality.

Education

Justice Studies

Browns Plains High School
Browns Plains, QLD

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Relationship building
  • Cash handling accuracy
  • Professional appearance
  • Product knowledge expertise
  • Loss prevention
  • Loss prevention awareness
  • Time management
  • Problem-solving
  • Workplace safety compliance
  • Loss prevention techniques
  • Point of sale systems
  • Register operation
  • Plan-o-gram implementation
  • Front-end organization
  • Complex Problem-solving
  • POS systems
  • Complaint handling
  • Conflict resolution techniques

Additional Information

During my many years in retail, I have been witness to the dramatic incline in retail theft.

I am passionate about reducing stock loss for retailers and hopefully in the long run making an impact on shop theft as a whole.

Years of experience have taught me much about human behaviour, body language and communication when it comes to How an offender may or may not conduct themselves.

I thoroughly enjoy and have some experience in the surveillance of possible offenders.

I highly commend the work of organisations like Auror and would cherish the opportunity to become a part of the team.

Timeline

Retail Worker

Woolworths
06.1999 - Current

Cleaner

TBM
01.1997 - 06.1999

Justice Studies

Browns Plains High School

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Kisha Price