Kishan Dong

• Enhanced customer satisfaction by implementing new service standards and training programs.
• Increased revenue by optimizing table turnover rates and menu offerings.
• Managed daily operations to ensure efficiency and quality in service and food.
• Reduced staff turnover through effective leadership and employee development initiatives.
• Collaborated with executive chef to develop diverse menu options for dietary needs.

• Enhanced customer satisfaction by implementing new service standards and training programs.
• Increased revenue by optimizing table turnover rates and menu offerings.
• Managed daily operations to ensure efficiency and quality in service and food.
• Reduced staff turnover through effective leadership and employee development initiatives.
• Collaborated with executive chef to develop diverse menu options for dietary needs.

Supervising daily activities, ensuring facility readiness, managing security, and handling administrative tasks like scheduling.

Delegating duties, monitoring performance, motivating teams, and enforcing policies.

Addressing guest concerns, resolving complaints, and ensuring high satisfaction levels.

Devising solutions for operational challenges and handling unexpected issues.

Ensuring staff and customers adhere to company rules.

Communicating with upper management about issues and improvements.

Supervising daily activities, ensuring facility readiness, managing security, and handling administrative tasks like scheduling.

Delegating duties, monitoring performance, motivating teams, and enforcing policies.

Addressing guest concerns, resolving complaints, and ensuring high satisfaction levels.

Devising solutions for operational challenges and handling unexpected issues.

Ensuring staff and customers adhere to company rules.

Communicating with upper management about issues and improvements.

• Boosted customer satisfaction through innovative bar management strategies.
• Enhanced team productivity by optimizing scheduling and task delegation.
• Streamlined inventory management, reducing waste and maintaining optimal stock levels.
• Increased revenue through creative marketing initiatives and engaging promotional events.
• Cultivated strong supplier relationships, negotiating favorable terms and pricing.
• Trained staff to uphold exceptional standards of customer service.

• Boosted customer satisfaction through innovative bar management strategies.
• Enhanced team productivity by optimizing scheduling and task delegation.
• Streamlined inventory management, reducing waste and maintaining optimal stock levels.
• Increased revenue through creative marketing initiatives and engaging promotional events.
• Cultivated strong supplier relationships, negotiating favorable terms and pricing.
• Trained staff to uphold exceptional standards of customer service.

• Enhanced quality assurance through regular line checks and inspections.
• Directed equipment maintenance, ensuring optimal performance and cleanliness standards.
• Boosted restaurant revenue by improving table turnover and menu variety.
• Decreased staff turnover by fostering open communication and development opportunities.
• Elevated customer satisfaction through new service standards and staff training initiatives.
• Maintained health compliance via routine staff training and facility inspections.

• Enhanced quality assurance through regular line checks and inspections.
• Directed equipment maintenance, ensuring optimal performance and cleanliness standards.
• Boosted restaurant revenue by improving table turnover and menu variety.
• Decreased staff turnover by fostering open communication and development opportunities.
• Elevated customer satisfaction through new service standards and staff training initiatives.
• Maintained health compliance via routine staff training and facility inspections.

• Enhanced customer satisfaction by delivering exceptional service and high-quality cocktails.
• Reduced drink wait times by efficiently managing bar operations and prioritizing orders.
• Ensured compliance with health regulations by maintaining a clean and organized workspace.
• Fostered a positive work atmosphere through effective teamwork and communication.
• Optimized inventory management by accurately tracking stock levels, reducing waste and costs.

• Enhanced customer satisfaction by delivering exceptional service and high-quality cocktails.
• Reduced drink wait times by efficiently managing bar operations and prioritizing orders.
• Ensured compliance with health regulations by maintaining a clean and organized workspace.
• Fostered a positive work atmosphere through effective teamwork and communication.
• Optimized inventory management by accurately tracking stock levels, reducing waste and costs.

• Enhanced customer experience by crafting unique bar menus and drink recipes.
• Adhered to safety protocols, following MSDS and OSHA standards consistently.
• Designed captivating bar displays through strategic arrangement of bottles and glasses.
• Elevated customer satisfaction by delivering exceptional service and quality cocktails.
• Managed multiple priorities effectively to minimize delays and errors in service.
• Maintained bar cleanliness and stock levels to efficiently meet customer demands.

• Enhanced customer experience by crafting unique bar menus and drink recipes.
• Adhered to safety protocols, following MSDS and OSHA standards consistently.
• Designed captivating bar displays through strategic arrangement of bottles and glasses.
• Elevated customer satisfaction by delivering exceptional service and quality cocktails.
• Managed multiple priorities effectively to minimize delays and errors in service.
• Maintained bar cleanliness and stock levels to efficiently meet customer demands.

• Followed strict recipes and drink measurements to minimize product used.
• Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Followed strict recipes and drink measurements to minimize product used.
• Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.