Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Timeline
Generic
Kit Chiu

Kit Chiu

Homebush West,Australia

Summary

Hardworking and passionate job seeker with strong organisational skills eager to secure Visa and Citizenship Decision Maker position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Project Manager

Dr Ken International
05.2021 - Current
  • Contributed to the development of yearly business plans that work toward future growth. Leading the business growth increased by 150% in 2022, proving significant progress.
  • Provided optimal assistance to General Manager and handled a variety of tasks.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.

Higher Duty Premium Service Executive

The Star Entertainment Group
11.2020 - 12.2021
  • Maintained 100% customer satisfaction rate.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Developed and maintained compliance database, tracking all compliance activities and documents.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.

VIP International Host Executives

The Star Entertainment Group
05.2017 - 11.2020
  • Nominated to Star Employee of the Year
  • Assisted international VIP guests with booking and reservations
  • Supported VIP marketing, Players Club, headquarters and other departments with information regarding casino guests.
  • Managed over 600 clients per events.

Marketing Coordinator

Vodafone Australia
04.2014 - 03.2016
  • Planned and executed internal and external marketing events.
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns.
  • Created engaging brochures and flyers to use for promotional materials and distribution.
  • Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.

Senior Sales Executive

Vodafone Australia
05.2013 - 04.2014
  • Ranked Top 5 sales in Australia for new connections in 2014.
  • Employee of the Year 2014
  • Demonstrated products and features to customers, answered questions and overcame objections.
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.

Education

Diploma of Law - Law

Legal Profession Admission Board
Sydney
12.2026

Bachelor of Commerce - Marketing

Macquarie University
Sydney, NSW
12.2016

Bachelor of Engineering - Aerospace Engineering

University of New South Wales
Sydney, NSW
12.2013

Skills

  • A combination of administrative, communication, decision-making, research, and teamwork skills
  • Cultural Awareness
  • Multitasking
  • Attention to Detail

Certification

  • Justice of the Peace of NSW
  • Full Driver License
  • First Aid Certificate - expires 07/01/26
  • CPR Certificate - expires 07/01/24
  • Work with Children Certificate
  • Provide Responsible Service of Alcohol
  • Provide Responsible Gambling Service

Languages

English
Cantonese
Mandarin
Korean

Hobbies

Flying (Recreational Pilot)

Holds a Recreational Pilot Licence and Private Pilot Licence, with over 250 hours of experience. Demonstrates strong attention to detail, decision-making abilities, and a commitment to safety and regulatory compliance.


Tennis

Avid tennis player with 5 years of experience. Demonstrates commitment, discipline, and the ability to work both independently and as part of a team. It also requires physical fitness, coordination, and strategic thinking, which can be transferable skills in various professional settings

Timeline

Project Manager

Dr Ken International
05.2021 - Current

Higher Duty Premium Service Executive

The Star Entertainment Group
11.2020 - 12.2021

VIP International Host Executives

The Star Entertainment Group
05.2017 - 11.2020

Marketing Coordinator

Vodafone Australia
04.2014 - 03.2016

Senior Sales Executive

Vodafone Australia
05.2013 - 04.2014

Diploma of Law - Law

Legal Profession Admission Board

Bachelor of Commerce - Marketing

Macquarie University

Bachelor of Engineering - Aerospace Engineering

University of New South Wales
Kit Chiu