Kit Ling
O'Connor,ACT
Summary
Passionate support worker and counsellor committed to helping clients work toward healing whilst emphasing their personal strengths. Offering case management expertise and quickly building trust and rapport with clients who have been impacted by family, domestic and/or sexual violence. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for Aboriginal families. I have five years of hands-on experience in matters relating to child welfare, mental health, alcohol and other drug use, and family/domestic violence support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Family Support Worker
Yerrabi Yurwang Child and Family Aboriginal Corporation
Acton, ACT
09.2023 - Current
- Provided counseling and support to families in crisis situations.
- Attended court hearings related to child welfare cases.
- Maintained accurate records of client progress including documentation of services provided.
- Collaborated with other agencies providing services to the family unit.
- Conducted assessments of clients to determine the most appropriate interventions for their individual needs.
- Developed safety plans with clients to ensure their safety in the event of another violent incident.
- Assisted victims with filing restraining orders, court hearings, and other related legal matters.
- Educated community members about resources available to individuals affected by domestic violence.
- Participated in trainings on trauma-informed care practices for working with survivors of domestic violence.
- Developed partnerships with community organisations that provide resources for victims of domestic violence.
- Served as a liaison between victims and relevant government agencies or organizations.
- Utilised evidence-based therapeutic approaches when working with clients who have experienced trauma due to domestic violence.
Case Manager
ACT Together
Bruce, ACT
01.2023 - 09.2023
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Developed individualised care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
Intensive Family Engagement Support Officer
Tasmanian Aboriginal Centre
Launceston, TAS
01.2021 - 12.2022
- Developed individual service plans for clients based on assessed needs.
- Provided case management services to families in need of assistance.
- Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.
- Provided crisis intervention counseling when needed to help manage difficult situations involving the family unit.
- Assessed risk factors within a family environment in order to determine appropriate interventions necessary for safety.
- Acted as an advocate for children's rights and well-being.
- Provided emotional support to children during difficult situations or transitions.
- Educated clients about their rights under local state laws regarding child welfare matters.
- Educated families on legal rights pertaining to child welfare issues.
- Offered counselling support to individuals suffering from mental health issues or family breakdowns.
- Facilitated psycho-educational workshops for clients.
- Supported clients in developing coping strategies to manage their mental health needs.
Education
Honours of Science in Psychology -
University of Canberra
Canberra, ACT10-2024
Bachelor of Psychology - Psychology
Edith Cowan University
Perth, Western Australia12-2022
Skills
- Case Management
- Client Advocacy
- Motivational Interviewing
- Crisis Intervention
- Group facilitation
- Adaptability and Flexibility
- Trauma Informed Care Framework
- Counseling techniques
- Sexual Assault Support
- Substance Abuse Knowledge
- Child Welfare Understanding
- Legal knowledge
Certification
- Shark Cage Facilitator
- Circle of Security Facilitator
Timeline
Family Support Worker
Yerrabi Yurwang Child and Family Aboriginal Corporation
09.2023 - Current
Case Manager
ACT Together
01.2023 - 09.2023
Intensive Family Engagement Support Officer
Tasmanian Aboriginal Centre
01.2021 - 12.2022
Honours of Science in Psychology -
University of Canberra
Bachelor of Psychology - Psychology
Edith Cowan University
- Shark Cage Facilitator
- Circle of Security Facilitator
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