Kito Tsukui
Coombabah,QLD
Summary
Motivated Restaurant Waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Motivated Hotel Front Desk Clerk provides outstanding customer service and administrative support. Possesses exceptional problem-solving skills and resolves customer inquiries and complaints in timely manner.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hotel Front Desk Clerk
Anshin Oyado Shinjuku
01.2023 - 10.2023
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Restaurant Waiter
Spanish Restaurant 'Brut'/Irish Pub 'County Clare'
06.2022 - 01.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
Event Staff Member
Ken And Staff
07.2021 - 09.2023
- Helped organize and manage successful events with attendance of over 40,000 people.
- Provided exceptional customer service to all guests and escalated concerns where needed.
After-school Tutor
Private-tutoring Atom
06.2021 - 06.2022
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Education
Diploma - International Tourism And Hotel Management
Griffith College
Gold Coast, QLD07.2026
Skills
- Food and Beverage Experience
- Positive Attitude
- Event Billing
- Service Quality
- Guest Relations Management
- Order Management
Certification
- IELTS ACADEMIC Overall: 6.5
- International Driving Licence
Timeline
Hotel Front Desk Clerk
Anshin Oyado Shinjuku
01.2023 - 10.2023
Restaurant Waiter
Spanish Restaurant 'Brut'/Irish Pub 'County Clare'
06.2022 - 01.2023
Event Staff Member
Ken And Staff
07.2021 - 09.2023
After-school Tutor
Private-tutoring Atom
06.2021 - 06.2022
Diploma - International Tourism And Hotel Management
Griffith College
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