Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kittiga Somsap (Puifaii)

Kittiga Somsap (Puifaii)

Greenwich

Summary

I have been working in food and beverages since I was 18. A proven team player and problem-solver, I excelled at Greenhouse Asian Salad by enhancing team productivity and customer satisfaction. Skilled in multitasking and maintaining composure under pressure, my expertise in customer service and organizational skills significantly contributed to operational efficiency. Demonstrated excellence in using espresso machines and cash registers, underscoring my adaptability and attention to detail.

Overview

7
7
years of professional experience

Work History

Salads Makers

Greenhouse Asian Salad
06.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

• Has a solid understanding of all areas of responsibility in the production and service aspects of the department.
• All preparations should be done in sufficient quantities to meet par levels in accordance with daily production records.

Barista and All Rounder

Soul Origin
04.2023 - 06.2024
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Waitress and Kitchen

Chargrill Charlies
12.2020 - 04.2023

• Setting up the shop display in the morning to prepare for customers.
• Preparing hot foods, cooking chicken, and organizing catering orders daily.
• Receiving, unpacking, and checking packages.
• Designing and ordering drinks and packaging.
• General cleaning, maintaining cleanliness of the premises, implementing health and safety regulations, and contributing to customer satisfaction.

  • Taking orders from customers and fulfilling them, such as preparing chips, burgers, chopped chicken packs, and salads, as well as using the cash register and credit card machine.


Waitress

Gati Thai Restaurant
01.2018 - 12.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Processed orders and sent to kitchen employees for preparation.

Education

Advanced Diploma - Hospitality

York Business Institute
Pitt St, Sydney NSW 2000
09.2024

Graduate Diploma - Business And Leadership Management

SELC Australian
495 Kent St, Sydney NSW 2000
12.2021

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Calm Under Pressure

Timeline

Barista and All Rounder

Soul Origin
04.2023 - 06.2024

Salads Makers

Greenhouse Asian Salad
06.2021 - Current

Waitress and Kitchen

Chargrill Charlies
12.2020 - 04.2023

Waitress

Gati Thai Restaurant
01.2018 - 12.2020

Advanced Diploma - Hospitality

York Business Institute

Graduate Diploma - Business And Leadership Management

SELC Australian
Kittiga Somsap (Puifaii)