Kitty Haire
Melbourne
Summary
Dynamic and customer-oriented professional with extensive experience in retail and hospitality. Proven track record in delivering exceptional service as a Supermarket Assistant at Waitrose, where I honed my skills in inventory management and customer engagement. Additionally, I have a strong background in the food and beverage industry as a bartender and waitress, excelling in fast-paced environments and effectively managing customer needs. Adept at multitasking, building rapport with diverse clientele, and contributing to team success. Seeking to leverage my versatile skill set in a new role that values dedication and strong interpersonal skills.
Overview
5
5
years of professional experience
Work History
Waitress
L'affamato Restaurant
09.2019 - 09.2020
- Handled high-pressure situations with composure, maintaining excellent service standards.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Supermarket Assistant
Waitrose
10.2020 - 04.2023
- Enhanced customer satisfaction by providing prompt and friendly service.
- Collaborated with team members to complete tasks.
- Addressed customer inquiries and concerns with patience and professionalism.
- Assisted in the training of new employees, helping them acclimate to their roles quickly.
Bartender/Floor Staff Member
The White Bear Social Club
05.2023 - 02.2024
- Managed cash handling duties responsibly.
- Performed opening and closing duties.
- Selling of spirits, wine and beer over the bar.
- Bistro experience running food and drinks.
Bartender/Floor Staff Member
Republica St Kilda Beach
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Effectively following RSA laws.
- 3 plate carry and beverage tray carry to serve customers efficiently and safely.
Education
Chemistry, Biology, Maths A Level
Salesian Sixth Form
Chertsey, Surrey, UK06-2021
Veterinary Science
University of Bristol
Bristol, UK06-2024
Skills
- Customer Assistance
- Cleanliness standards
- Health and safety compliance
- Strong problem-solving abilities
- Cash handling and till operations
- Team collaboration and training
- Time management and organizational skills
- Adaptability to a dynamic environment
- Ability to 3 plate carry and beverage tray carry
Timeline
Bartender/Floor Staff Member
Republica St Kilda Beach
10.2024 - Current
Bartender/Floor Staff Member
The White Bear Social Club
05.2023 - 02.2024
Supermarket Assistant
Waitrose
10.2020 - 04.2023
Waitress
L'affamato Restaurant
09.2019 - 09.2020
Chemistry, Biology, Maths A Level
Salesian Sixth Form
Veterinary Science
University of Bristol
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