A compassionate and skilled Master of Social Work graduate seeking a challenging position that allows me to utilise my knowledge, skills, and experience in providing effective social work services to individuals, families, and communities.
Through my studies and work experience, I have developed strong communication, problem-solving and critical thinking skills to make informed decisions, identify the best resources and formulate the best plan to help clients.
I gained extensive knowledge and skills in providing support and assistance to elderly individuals throughout the work experience in aged care facility, such as person-centred care, Case Study, Cognitive Stimulation Therapy (CST).
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Southern Cross Care SA, NT & VIC Inc
03.2024 - Current
Lifestyle Therapist
Southern Cross Care (SA & NT) INC
05.2023 - Current
Established positive rapport with residents through multiple visit and conduct activity
Engaging resident to participate in meaningful activities and maintain comprehensive records
Collaborated with interdisciplinary teams to integrate therapeutic interventions into the overall care plan for residents
Conducted thorough assessments of residents' needs, preferences, and capabilities to tailor activities that promote individual well-being
Developed and implemented personalised lifestyle programs for residents, focusing on physical, mental, and social stimulation
Established strong relationships with residents and their families, ensuring open communication and feedback to enhance the effectiveness of the lifestyle program.
Roving Lifestyle Coordinator (3-months Contract)
Southern Cross Care SA, NT & VIC Inc
12.2023 - 03.2024
To support and enable residents to maximise independence, improve and maintain their health, wellness and quality of life.
• To use best practice, evidence based tools to plan and deliver high quality lifestyle and exercise services with the emphasis on person centred care and healthy ageing through goal setting, emotional support, health literacy and enabling participation in both community and facility activities of relevance to each resident.
• Work as part of a multi-disciplinary Early Intervention team to identify and develop Recovery Pathways for residents at risk of decline and frailty
• Undertake audits to ensure all residential Lifestyle programs operate in accordance with Southern Cross Care procedure
Self-motivated, with a strong sense of personal responsibility.
Proved successful working within tight deadlines and a fast-paced environment.
Food and Beverage Manager
Hawker Walker
06.2018 - 12.2020
Coordinated daily and nightly shift safety and sanitation procedures for entire restaurant
Providing an efficient and effective rostering service
Managed bar and wait staff and directed hiring program
Responded to customer complaints, addressing concerns, and distress with amicable interactions
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions
Maintained highest standards for beverage quality and service.
Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Student Social Worker
Southern Cross Care (SA & NT) INC
08.2020 - 11.2020
Conducted intake interviews with new residents and entered data; Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs and build a case note to assisted clients in developing and setting realistic goals to promote positive change
Established positive rapport with residents through multiple visit and conduct activity, such as music group; cuppa and chat; wordle activity, etc
Work collaboratively and respectively within a multi-disciplines team, such as contributed to team meetings, provide support for continuity of patient care
Developed recreational care plans for residents; Planned and led creative and therapeutic daily programs for residents, such as CST Therapy; memory book activity, cooking activity, etc.
Student Social Worker
Stella Maris Parish School
07.2019 - 12.2019
Worked independently and collaboratively in a team environment to provide support and guidance, such as supporting school social worker on individual counselling session
Cultivated interpersonal skills by building positive relationships with others
Strengthened communication skills through coursework and volunteer activities, and regular interactions with others
Passionate about learning and committed to continual improvement, such as attend to NAPCAN Child Protection Week morning and an after-school training
Demonstrated strong organizational and time management skills while managing multiple projects, such as What the Buzz project, R U OK Day activity.
Food and Beverage Attendant
MW Kitchen
04.2018 - 06.2018
Maintained stock levels of cups, lids, straws, and condiments throughout shift
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints
Collaborated with supervisor and servers to discuss logistics and maintain smooth operations
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Stage Assistance
NHT 2018 Ambassador Academy
01.2018 - 01.2018
Excellent communication skills, both verbal and written
Gained strong leadership skills by managing projects from start to finish
Demonstrated a high level of initiative and creativity while tackling difficult tasks
Worked well, respectively and friendliness in a team setting, providing support and guidance
Proven ability to learn quickly and adapt to new situations.
Onsite Assistant
IFX EXPO ASIA
01.2018 - 01.2018
Assisted with day-to-day operations, working efficiently and productively with all team members
Skilled at working independently and collaboratively in a team environment
Cultivated interpersonal skills by building positive relationships with others
Demonstrated creativity and resourcefulness through the development of innovative solutions
Self-motivated, with a strong sense of personal responsibility.
Education
Master of Social Work - Social Work
Flinders University
Adelaide, SA
12.2020
Bachelor of Business - Human Resources Management
University of South Australia
Adelaide, SA
12.2018
Skills
Group Therapy
Case Management
Person-Centred Care
Cultural Competency
Case Notes
Resident Support
Recreational Activities
Resident Engagement
Relationship Building
Organisation and Time Management
Certification
Australian Higher Education Graduation Statement
National Police History Check
Safe Environment Certificate
RAN-EC
NDIS Screening Checks
DSCI Screening Checks- Age Care, Disability, Child Related and Vulnerable Person
Placements
Student Social Worker, 08/2020, 11/2020, Southern Cross Care (SA & NT) INC - Fullarton Residential Care, SA
Conducted intake interviews with new residents and entered data, Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs and build a case note to assisted clients in developing and setting realistic goals to promote positive change, Established positive rapport with residents through multiple visit and conduct activity, such as music group; cuppa and chat; wordle activity, etc., Worked collaboratively and respectively within a multi-disciplines team, such as contributed to team meetings, provide support for continuity of patient care, Developed recreational care plans for residents; Planned and led creative and therapeutic daily programs for residents, such as CST Therapy; memory book activity, cooking activity, etc.
Student Social Worker, 07/2019, 12/2019, Stella Maris Parish School - Seacombe Gardens, SA
Worked independently and collaboratively in a team environment to provide support and guidance, such as supporting school social worker on individual counselling session, Cultivated interpersonal skills by building positive relationships with others, Strengthened communication skills through coursework and volunteer activities, and regular interactions with others, Passionate about learning and committed to continual improvement, such as attend to NAPCAN Child Protection Week morning and an after-school training, Demonstrated strong organizational and time management skills while managing multiple projects, such as What the Buzz project, R U OK Day activity