Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KI YAU Payton SO

Sydney

Summary

I am currently pursuing a Bachelor of Applied Finance, with diverse work experience including delivery services, cashier duties, and swimming coaching. These roles have equipped me with strong customer service skills, as well as time management and teamwork abilities. I am passionate about the field of finance and am dedicated to enhancing my professional knowledge and skills to contribute effectively in my future career.


Overview

5
5
years of professional experience

Work History

Food Deliverer

Uber Eats
07.2023 - Current
  • Handled cash transactions accurately while collecting payments upon delivery completion.
  • Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.

Food Deliverer

Foodpanda
09.2019 - 02.2024
  • Displayed professionalism under pressure by managing challenging situations calmly and effectively during busy periods or inclement weather conditions.
  • Provided exceptional customer service through friendly demeanor and prompt resolution of any issues or concerns.
  • Managed multiple food orders simultaneously, prioritizing tasks based on urgency and proximity.
  • Collaborated with fellow deliverers to efficiently cover high-demand areas during peak hours.

Cashier

Wing Hing Restaurant
03.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Swimming Coach

Standford Swim School
06.2019 - 11.2019
  • Adapted teaching strategies to match developmental age and abilities of students.
  • Organized and implemented effective teaching strategies for students as young as five years old.
  • Maintained open communications with parents and guardians to keep everyone informed about schedules, administrative requirements and class updates.
  • Helped prepare students to learn how to swim

Education

Bachelor of Business Administration - Marketing, Accounting And Management

Macquarie University
Sydney, NSW

Bachelor of Applied Finance - Finance

Macquarie University
Sydney, NSW
06.2025

Diploma of Commerce - Commerce

Macquarie University
Sydney, NSW
09.2022

Skills

  • Strong Work Ethic
  • Quick Learner
  • Punctuality
  • Flexibility
  • Positive Attitude
  • Budgeting and Finance Knowledge
  • Financial Forecasting

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
English
Professional Working

Timeline

Food Deliverer

Uber Eats
07.2023 - Current

Cashier

Wing Hing Restaurant
03.2022 - 10.2022

Food Deliverer

Foodpanda
09.2019 - 02.2024

Assistant Swimming Coach

Standford Swim School
06.2019 - 11.2019

Bachelor of Business Administration - Marketing, Accounting And Management

Macquarie University

Bachelor of Applied Finance - Finance

Macquarie University

Diploma of Commerce - Commerce

Macquarie University
KI YAU Payton SO