Kiyo Eguchi
Alfredton,VIC
Summary
Dynamic professional with extensive experience as an Owner/Field Service Technician at Daylesford Appliance Service, excelling in customer relations and operations oversight. Proven track record in streamlining processes and enhancing service efficiency, while fostering strong supplier relationships. Skilled in troubleshooting and repair, with a commitment to delivering exceptional client service.
Overview
30
30
years of professional experience
Work History
Owner/Field Service Technician
Daylesford Appliance Service
05.2010 - Current
- Managed daily operations of appliance repair service, ensuring efficient workflow and customer satisfaction.
- Streamlined inventory management processes to reduce costs and improve turnaround times for repairs.
- Cultivated strong relationships with suppliers to secure better pricing on parts and materials used in repairs.
- Managed day-to-day business operations.
Refrigeration and Air Conditioning Technician
M.G. Brown
09.2009 - 01.2010
- Troubleshot and repaired refrigeration and HVAC systems to ensure optimal performance.
- Installed, maintained, and serviced a variety of cooling and heating equipment.
- Conducted routine inspections to identify inefficiencies in systems and recommend improvements.
Field Service Technician
Barclays Appliance Service
04.2004 - 09.2009
- Diagnosed and repaired a variety of household appliances, ensuring optimal functionality.
- Collaborated with customers to schedule service appointments, enhancing customer satisfaction.
- Trained junior technicians on equipment handling and repair techniques, promoting skill development.
- Streamlined service processes by implementing new diagnostic tools and methods for efficiency.
Owner/Chef
Shizuka P/L
08.1998 - 01.2004
- Oversaw inventory management and supply chain logistics to optimize resource utilization.
- Trained and motivated employees to perform daily business functions.
- Collaborated with front-of-house staff to create cohesive dining experiences and improve customer satisfaction.
- Managed day-to-day business operations.
Graphic Designer
Lara Trading P/L
02.1996 - 10.1996
- Developed innovative graphic designs for marketing campaigns and promotional materials.
- Collaborated with cross-functional teams to ensure brand consistency across all visual communications.
- Managed multiple design projects simultaneously, meeting tight deadlines while maintaining high-quality standards.
- Utilized Adobe Creative Suite to create engaging graphics, layouts, and illustrations tailored to client specifications.
Education
Associate of Arts - Graphic Design
Asagaya Institution of Art
Tokyo, Japan04-1990
Skills
- Customer relations
- Relationship building
- Verbal and written communication
- Client service
- Operations oversight
Languages
Japanese
Native or Bilingual
Timeline
Owner/Field Service Technician
Daylesford Appliance Service
05.2010 - Current
Refrigeration and Air Conditioning Technician
M.G. Brown
09.2009 - 01.2010
Field Service Technician
Barclays Appliance Service
04.2004 - 09.2009
Owner/Chef
Shizuka P/L
08.1998 - 01.2004
Graphic Designer
Lara Trading P/L
02.1996 - 10.1996
Associate of Arts - Graphic Design
Asagaya Institution of Art