Joon Ting Kiyu

Motivated and adaptable Bachelor of Business (Global Business) student at RMIT University, currently on exchange in Melbourne, Australia.

Developed extensive customer service and sales skills in fast-paced retail environment. Expertise in handling transactions, managing inventory, and resolving customer issues. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Committed to leveraging transferrable skills to contribute effectively in new role.

• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

• IELTS English Test – Overall Band Score: 6.5
• Diploma in International Business (GPA 3.9/4.0)