Krystal-Lee Davidson
Blakeview,SA
Summary
Detail-oriented customer service professional bringing demonstrated success in transforming challenges into customer satisfaction. Over 5 years of guest service experience in hospitality industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Yorktown Pizza
03.2022 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Handling large amounts of cash.
Kitchen Hand
Romans Pizza
02.2019 - 03.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Led multiple new staff members through all training required (taught on the job)
Education
Bachelor of Education -
University of Adelaide
Adelaide, SA11.2026
High School Diploma -
Fremont High School
Elizabeth, SA11.2014
Skills
- Active listening
- Attention to detail
- Teamwork and collaboration
- Cleaning and Sanitizing
- Honest and Dependable
- Team Leadership
Affiliations
- Gaming
- Cricket
- Soccer
- Pink
Certification
Working with children
RRHAN-EC mandatory notification training
Timeline
Supervisor
Yorktown Pizza
03.2022 - Current
Kitchen Hand
Romans Pizza
02.2019 - 03.2022
Bachelor of Education -
University of Adelaide
High School Diploma -
Fremont High School
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