Hi, I’m
Klifford Reloj
Sunnybank,QLD
Summary
With a proven track record at Ozone Hospitality Services, I excel in enhancing room cleanliness and guest satisfaction through effective staff training and meticulous supervision. Leveraging skills in customer service and sanitation standards, I significantly boosted team productivity and reduced guest complaints, demonstrating a strong blend of leadership and operational expertise.
Overview
1
year of professional experience
Work History
Ozone Hospitality Services
Housekeeping Supervisor
09.2024 - Current
Job overview
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Worked with front desk to respond promptly to all guest requests.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
Ozone Hospitality Services
Room Attendant
03.2024 - 09.2024
Job overview
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Education
TAFE QueenslandQLD
Certificate III from Individual Support
Skills
- Customer service
- Task assignment
- Training and mentoring
- Staff scheduling
- Task delegation
- Quality improvements
- Staff evaluations
- Cleaning and sanitation
- Health and safety compliance
- Sanitation standards
Timeline
Housekeeping Supervisor
Ozone Hospitality Services
09.2024 - Current
Room Attendant
Ozone Hospitality Services
03.2024 - 09.2024
TAFE Queensland
Certificate III from Individual Support
Similar Profiles
MOHAMED AZIZ BIN ABDUL JAMALMOHAMED AZIZ BIN ABDUL JAMAL
Housekeeping Manager at Ozone Services Group Singapore Pte LtdHousekeeping Manager at Ozone Services Group Singapore Pte Ltd
WAliD ElShahatWAliD ElShahat
National Sales Manager at Ozone world group (Ozone - Sana)National Sales Manager at Ozone world group (Ozone - Sana)
SAURABH RAWATSAURABH RAWAT
Shift Incharge at Ozone Overseas Pvt LtdShift Incharge at Ozone Overseas Pvt Ltd
Ma. Adelfa Agnes Zamar MarbellaMa. Adelfa Agnes Zamar Marbella
Personal Care Assistant at Palm Lake Care BethaniaPersonal Care Assistant at Palm Lake Care Bethania
Jonah Ku Pela PolyeJonah Ku Pela Polye
Construction Skilled Laborer at Keys Labour HireConstruction Skilled Laborer at Keys Labour Hire