Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kloe Kane

Gold Coast,QLD

Summary

I am an experienced service professional with a strong emphasis on client engagement and relationship building. Eager to apply strong interpersonal and problem-solving abilities to a meaningful career in support work. Committed to providing compassionate assistance and creating positive outcomes for individuals facing challenges. Ready to bring dedication, empathy, and teamwork to a supportive and client-centered environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Relations Assistant

Holistic Health Care
Gold Coast, QLD
01.2024 - 12.2024
  • Delivered professional front-line service, managing appointments, inquiries, and client intake with care and efficiency.
  • Maintained confidential client records, processed payments, and supported Medicare/private health claims.
  • Coordinated with GPs and allied health providers to assist in seamless client care and referrals.
  • Prepared resources such as meal plans and handouts, while managing general clinic administration.
  • Created a calm, supportive environment for clients, including those with eating disorders, anxiety, and chronic conditions.

Receptionist

Rental Management Australia
Gold Coast, QLD
03.2023 - 01.2024
  • Provided a warm and professional first point of contact for clients, tenants, and visitors.
  • Managed incoming calls, emails, and walk-ins, directing inquiries to the appropriate team members.
  • Organised property viewings, client meetings, and agent schedules efficiently.
  • Managed documentation, and supported trust account administration.
  • Assisted with marketing materials, property listings, and general office coordination.

Sales Associate

Telstra
Gold Coast, QLD
09.2020 - 02.2023
  • Greeted customers.
  • Processed sales transactions accurately, including contract sign-ups and upgrades.
  • Provided excellent customer service, addressing inquiries, troubleshooting basic issues, and ensuring customer satisfaction.
  • Maintained up-to-date product knowledge and met or exceeded individual and store sales targets.
  • Assisted with stock management, merchandising, and store presentation to promote products effectively.

Education

High School Diploma -

Palm Beach Currumbin
Gold Coast, QLD
01-2016

Skills

  • Active Listening
  • Empathy and Compassion
  • Effective Communication
  • Problem Solving
  • Conflict Resolution
  • Time Management & Organisation
  • Team Collaboration
  • Confidentiality & Professionalism

Certification

  • CPR Certificate
  • First Aid Certificate

References

References available upon request.

Timeline

Customer Relations Assistant

Holistic Health Care
01.2024 - 12.2024

Receptionist

Rental Management Australia
03.2023 - 01.2024

Sales Associate

Telstra
09.2020 - 02.2023

High School Diploma -

Palm Beach Currumbin

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Kloe Kane