KLOE BOWER

• communicate with the supervisors and the loaders of any discrepancies
• Resolve customer service inquiries and issues through effective communication and problem-solving techniques.
• Co ordinate the dock to ensure the best outcome trucks come in and go out on time.
• process manual paperwork.
• using the printer scanner email
• pod scanning and filing.
• ensuring the load is correctly restrained before leaving the site.
• communicating with loaders and drivers accordingly.
• spotting the trucks into there parking bays and updating mobile dock immediately.

Creating on forwarding runs for Centurion, Geraldton Transport, McMahon Burnett, Coastal Midwest and Toll each morning. creating paperwork and connotes for said runs.Online bookings made through each carrier's website; 10-20 separate consignments need to be booked in immediately, in order to be loaded. This entails entering all dimensions and weights for freight, checking freight for po numbers, listed on the invoices, contacting customer services sending emails and requesting information. Referencing the po number and the consignment numbers with the booking and also in our s2 system of our Northline consignment. Paperwork is printed labels are printed, dg paperwork supplied to driver. Send off quotes to carriers via email, phone call printing quotes referencing within S2 quote numbers, booking numbers.
Creating manifests within S2 for country destinations. Printing manifests. printing labels. Writing labels manually. Creating load sheets, track and trace for discrepancies. Estimating spaces of consignments and requesting appropriately sized vehicles within a specific time frame. Requesting vehicles from fleet. Time management. Completing connotes for carriers such as RGR, calculating rates manually. Depot searches, paying for quotes over the phone. Pallet control. Planning local Bunbury drivers runs and calling them if required by Midday. Audit scanning, consolidating freight, labelling. Communicating with drivers on a daily basis. Following company policies and procedures.

• Reduced operational costs for the company through effective monitoring of equipment performance and proactive maintenance scheduling.
• Troubleshot a variety of instrumentation issues, reducing potential hazards while maintaining production output levels.
• Streamlined communication between departments, effectively addressing process-related concerns and fostering a collaborative work environment.
• Facilitated effective change management processes during major system overhauls, minimizing disruptions to daily operations and maintaining morale among impacted team members.
• Trained and mentored newly hired employees, offering assistance and insight to equip each for job roles.
• Analyzed process data using statistical tools, identifying patterns that led to more informed decision-making regarding system improvements.
• Handled troubleshooting of operational issues, ceasing operations whenever conditions were hazardous.
• Improved production efficiency by optimizing process control strategies and implementing data-driven adjustments.
• Followed standard operating procedures for inspections and tests.
• Examined products for imperfections and defects.
• Operated and maintained testing equipment.
• Utilized quality control software to track and analyze product data.
• Investigated customer complaints to take necessary corrective actions.
• Weighed products prior to shipment to confirm accuracy.

• Packaged and attached labelling to various meat selections.
• Maintained high standards of hygiene and safety throughout packaging processes.
• Sanitized surfaces to maintain cleanliness of food service area.
• Inspected meat to perform quality assurance checks.
• Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
• Organized and stored items at specific temperatures to maintain freshness.
• Supported team members in their tasks when needed, fostering a collaborative work environment that prioritized efficient operations.
• Ensured meat quality by properly storing and rotating products according to established guidelines.
• Maintained strict compliance with food safety regulations during all aspects of meat handling, cutting, and packaging processes.
• Reduced workplace accidents through strict adherence to safety protocols during the use of knives, saws, and other equipment.
• Cut meat products with slicing equipment according to size specifications.
• Assisted management in inventory control efforts, monitoring stock levels and promptly reporting any discrepancies or shortages.
• Aided supervisors in assessing team performance metrics while providing constructive feedback to improve overall efficiency.
• Operated grinders, mincers and other equipment to process meat, poultry and fish.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
• Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
• Assisted patients with activities of daily living, promoting independence and dignity.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
• Assisted in wound care management, following established procedures to minimize risk of infection and promote proper healing.
• Contributed to infection control efforts through strict adherence to hygiene protocols and diligent cleaning practices.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Evaluated patients to identify and address wounds, behavioural concerns, and medically relevant symptoms.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Documented patient information and care activities in electronic health record.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Transported patients between rooms and appointments or testing locations.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.

• Prepared and maintained case folders.
• Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
• Supervised people on electronically monitored home detention.
• Arranged for medical, mental health or substance abuse treatment services according to individual needs or court orders.
• Collaborated with other departments to ensure seamless customer experiences across all touchpoints.
• Conducted regular performance evaluations, identifying areas for improvement and offering targeted coaching sessions for staff members.
• Managed high call volumes while maintaining exceptional customer service standards, leading to increased client retention rates.
• Contributed towards the creation of an inclusive workplace culture by embracing diversity among colleagues.
• Kept up-to-date with industry developments and best practices through ongoing professional development opportunities.
• Exceeded monthly sales targets through upselling techniques and personalized recommendations based on client needs.
• Consistently achieved high-quality assurance scores by adhering to established protocols during client interactions.
• Acted as a liaison between customers and internal teams, facilitating smooth resolution processes for escalated issues.
• Assisted in the development of new products or services, contributing valuable insights from direct customer interactions.
• Monitored CCTV cameras and alarm systems for security breaches.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Responded quickly to emergency situations to assess and deflect issues.
• Investigated suspicious activities and persons to maintain security of premises.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Updated shift logs and produced daily reports to document security activities and specific incidents.

• Company Overview: GRAFTON GAOL SITE AREA 51
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

• Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
• Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
• Ensured timely completion of all assignments, managing multiple clients within a tight schedule.