Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Koal Solomon-TeWhaiti

Perth,WA

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

10
10
years of professional experience

Work History

Dance Instructor

Freedom Arts Academy
07.2019 - 05.2025
  • Planned routines for recitals and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Utilized different styles of teaching to accommodate students of all capabilities.

Customer Service Officer

Sexual Health Quarters
03.2023 - 03.2024
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.

Administrative Assistant

Killara Services (Formerly GJK Indigenous Solutions)
01.2021 - 02.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Food and Beverage Attendant

Adventure World
09.2015 - 03.2017
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.

Education

Bachelor of Arts - Dance

Edith Cowan University
Perth, WA
02-2023

Skills

  • Choreography expertise
  • Positive reinforcement
  • Organization
  • Teaching techniques
  • Injury prevention
  • Performance coaching
  • Dance theory knowledge
  • Instructional techniques
  • Competitive history

Awards

  • 2022 Variety Performer of the Year
  • 2022 Variety Show of the Year
  • 2023 Apprentease Excellence Awards Champion (WA State)
  • 2024 GDFO State Champion

Timeline

Customer Service Officer

Sexual Health Quarters
03.2023 - 03.2024

Administrative Assistant

Killara Services (Formerly GJK Indigenous Solutions)
01.2021 - 02.2024

Dance Instructor

Freedom Arts Academy
07.2019 - 05.2025

Food and Beverage Attendant

Adventure World
09.2015 - 03.2017

Bachelor of Arts - Dance

Edith Cowan University

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Koal Solomon-TeWhaiti