Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Kobe Tan

Kobe Tan

Adelaide

Summary

Responsible and reliable employee, who works well in teams and demonstrates excellent interpersonal and communication skills. A quick learner who is excellent at problem solving and thinking outside the box. High level of written and verbal communication skills.

Overview

5
5
years of professional experience

Work History

Bartender

Colley Hotel (Molly’s Restaurant)
12.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Head Barista / All Rounder

The Rocks Restaurant
02.2024 - Current
  • Utilised Square system to receive and process customer orders and payments.
  • Completed both opening and closing procedures alongside day-to-day duties accurately and efficiently.
  • Maintained a clean and organised workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximising profits.
  • Demonstrated flexibility in scheduling availability, working various shifts as needed to meet the demands of fluctuating business levels.
  • Prepare and serve coffee, tea, and other beverages according to customer preferences and company standards.

All Rounder / Coffee Barista

Taylor and Holmes
02.2023 - 01.2024
  • Utilised POS system to receive and process customer payments.
  • Memorised official and off-menu coffee and tea preparations.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Maintained a clean work environment by wiping down counters, washing dishes and cleaning floors.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Utilised coffee maker and espresso machine to prepare coffee.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
  • Washed and cleaned coffee maker and espresso machine to remove mineral and hard water deposits.

Education

High School Diploma - undefined

Sacred Heart College Senior School
Somerton Park, SA
01.2021

Skills

  • POS Systems and Cash Handling
  • Food and Beverage Preparation
  • Espresso Machine Operation
  • Opening and Closing Duties
  • Team Collaboration
  • Excellent Interpersonal Skills
  • Excellent Conflict Resolution Skills
  • Ability to Analyse Problems and Identify Effective Solutions
  • Excellent Written and Verbal Communication

Certification

  • Responsible Service of Alcohol (RSA) - 2023-02-08
  • Responsible Persons (Conditional Grant) (RP) - 2024-05-13
  • Provisional License

References

Chloe Payne, Previous Manager (Taylor & Holmes), 0411 529 331


Aviton Rodriguez, Previous Floor Supervisor (The Rocks Restaurant), 0423 604 350

Timeline

Bartender

Colley Hotel (Molly’s Restaurant)
12.2024 - Current

Head Barista / All Rounder

The Rocks Restaurant
02.2024 - Current

All Rounder / Coffee Barista

Taylor and Holmes
02.2023 - 01.2024

High School Diploma - undefined

Sacred Heart College Senior School

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Kobe Tan