Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

KOBIE My Hiep Huynh

Sydney

Summary

Enthusiastic in all jobs/volunteer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of patience and penetrate clients and training in communication skill, especially prefer health and science jobs skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Entry-level Physical Therapist Assistant with exemplary knowledge of stroke rehabilitation and needs assessments. Successful career working with outpatient elderly patients to provide outstanding treatment techniques. Supports team of 3 physical therapists in serving patients recovering from surgery and stroke.

Overview

3
years of professional experience
1
Certification

Work History

Grace Therapy Service

Physiotherapy Assistant
10.2023 - Current

Job overview

  • Improved patient mobility by designing and implementing tailored exercise programs.
  • Assisted in reducing pain levels for patients through therapeutic massage techniques and electrotherapy treatments.
  • Collaborated with physiotherapists to develop individualized treatment plans, enhancing patient outcomes.
  • Contributed to increased patient satisfaction by providing compassionate care and maintaining a positive attitude during sessions.
  • Supported physiotherapists during assessments and evaluations, ensuring comprehensive data collection for effective treatment planning.
  • Provided hands-on assistance to patients during exercises, ensuring safety and proper technique at all times.

Hyde Park Medical Center

Receptionist
07.2023 - Current

Job overview


  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Woolworths Group

Customer Service Representative
12.2021 - Current

Job overview

  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritize customer needs.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.

Dux Education

Content Creator
08.2021 - 09.2023

Job overview

  • Identified target audiences to analyze characteristics, behavior and media habits.
  • Created dynamic graphics and pieces to increase website and social media traffic.
  • Wrote quality content for clients, enabling site visitors to quickly obtain information.
  • Created content for websites and online publications.
  • Chose cover photography or artwork, selected fonts and arranged designs to attract target readership.
  • Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.
  • Wrote fiction or nonfiction prose such as short stories, novels or biographies as well as advertising material for use in promoting sale of goods and services.

Education

Western Sydney University
Campbelltown, Sydney, NSW

Bachelor of Occupational Therapy from Health and Science
03.2027

University Overview

Skills

  • Communication experience
  • Video Production/ Sound Editing
  • Team building
  • Strategic Content Planning
  • Report Preparation
  • Retail Sales Customer Service
  • Microsoft Word, Powerpoint, Excel
  • Active Listening
  • Issue and Complaint Resolution
  • Time Management
  • Clinical Documentation Accuracy
  • Anatomy and Physiology Understanding

Certification

  • Certificate of New Worker NDIS Induction Module
  • Certificate of First Aid
  • Working with children check
  • Certificate of National Hand Hygiene Initiative for non-clinical health workers
  • Certificate of Department of Health and Aged Care in Covid-18 Vaccination Training Program
  • Certificate of National Hand Hygiene Initiative for clinical health workers
  • Certificate of National Hand Hygiene Initiative for The Basics of Infection Prevention and Control
  • Certificate of NSW health government in HETI Vaccine Storage and Cold Chain Management

Languages

Vietnamese
Native or Bilingual
English
Professional Working

Timeline

Physiotherapy Assistant
Grace Therapy Service
10.2023 - Current
Receptionist
Hyde Park Medical Center
07.2023 - Current
Customer Service Representative
Woolworths Group
12.2021 - Current
Content Creator
Dux Education
08.2021 - 09.2023
Western Sydney University
Bachelor of Occupational Therapy from Health and Science
  • Certificate of New Worker NDIS Induction Module
  • Certificate of First Aid
  • Working with children check
  • Certificate of National Hand Hygiene Initiative for non-clinical health workers
  • Certificate of Department of Health and Aged Care in Covid-18 Vaccination Training Program
  • Certificate of National Hand Hygiene Initiative for clinical health workers
  • Certificate of National Hand Hygiene Initiative for The Basics of Infection Prevention and Control
  • Certificate of NSW health government in HETI Vaccine Storage and Cold Chain Management
KOBIE My Hiep Huynh