Summary
Overview
Work History
Education
Skills
Certificates And Memberships
Placement Experience
References
Timeline
Generic

Kobra Ramazani

Lara,VIC

Summary

An Advanced Child Protection Practitioner with excellent communication and multidisciplinary teamwork skills developed throughout my career, a keen ability to learn and competency with risk assessments and intervention planning developed through placement practice environments. Demonstrated ability to work effectively autonomously and as member of team. Demonstrated understanding of evidence based practice, social work theory and its relevance to practice. Excited to continue to develop professionally within Child Protection that supports my strong desire to promote recovery and resilience in children and families who have faced adversity. Highly skilled in responding to reports of child abuse or neglect. Approaches cases with calm and objective eye with well-being of all parties in mind. Works cooperatively with law enforcement, court officials and educators to promote welfare of child.

Overview

14
14
years of professional experience

Work History

Advanced Child Protection Practitioner

Department Of Families, Fairness And Health
01.2019 - Current
  • Excelled in time management skills, enabling the completion of all daily tasks while attending to urgent matters that takes precedence.
  • Developed strong working relationships with colleagues and external services to facilitate effective collaboration on shared goals.
  • Able to complete Risk assessment and analysis by gathering information through a variety of sources and technologies in order to identify, articulate, and plan for the risks relating to each situation.
  • Ability to draw insights from assessment and analysis to formulate a meaningful and effective case plan, and reviews case progress and outcomes. Further ability to co-ordinate and lead the planning, review, and management of casework within DFFH.
  • Detailed comprehension of culturally informed practice and safety.
  • Ability to coach, guide, and share knowledge with the new staff to encourage learning and reflection.

Supervisor

Woolworths Hoppers Crossing
07.2010 - 01.2020
  • Responsible for managing staff members
  • Maintaining a positive relationship with staff as well as the consumers
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
  • Provide support and assistance to staff and consumers
  • Directed training of new team members and mentored each to promote productivity, accuracy and friendly service
  • Completed documentation and logs each day and generated weekly reports detailing activities
  • Coordinated between departments and customers to resolve problems
  • Handled claims consistent with client and corporate policies, procedures, best practices and regulations.

Volunteer

Barwon Health (McKellar centre)
02.2018 - 11.2018
  • Provided care and developed rapport with patients to create a safe and trusting environment for care
  • Provided companionship to the elderly patients at IRC that had limited visits from family members
  • Demonstrating the skills learnt and an opportunity to expand skills and experience through client contact
  • Demonstrated an understanding towards patient’s experiences and trauma
  • Transporting patients to different activities
  • Assist patients with their basic needs.

Interpreter

Diversitat (Norlane office)
01.2016 - 12.2016
  • Provided service to people with limited to no English
  • Provided information to women about women’s rights who recently arrived to Australia
  • Provided assistance to those who were not able to have their voices heard due to language barrier
  • Provided assistance with writing pamphlets to spread the information to the extended communities.

Education

Bachelor of Social Work -

Deakin University
Geelong, VIC
01.2019

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Caseload Management

Certificates And Memberships

  • Eligibility for membership to Australian Association of Social Workers (AASW)
  • Police Check
  • Working with Children Check (Current)
  • Full Victorian Drivers Licence (Current)

Placement Experience

  • Department of Health and Human Services, Child Protection - Case Management Team 2, July-Oct 18, 500, Risk assessments and intervention planning within the team, Secondary worker to home visits, including note taking and recording appropriate case notes of visits on CRIS, Secondary worker to care team and professional meetings and minute taking and recording, Preparation of referrals to services such as Child First, Working collaboratively with families, community services and other professionals to develop and implement effective plans for children, Preparation of Case Plans, Supervising contact between children and parents, Appropriate recording of case notes, Liaison with other Department staff and families, Attended and participated in reflective practice sessions
  • CAMHS and JIGSAW Barwon Health, Paediatric & Adolescent Support Service & Case Management teams, Feb-July 17, 500, Assistance with Outreach case management of those who are homeless or at risk of homelessness and home care packaged clients, Attended home visits and conducted risk assessments, Intake assessments, Assisting clients to obtain private rental and linking to community supports when necessary, Documented all actions, interactions and patient responses as well as treatments observed and successes achieved, Treated all patients with respect, taking into account their beliefs and cultural background, Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards, Worked collaboratively with medical professionals regarding patient care, Referred clients to appropriate team members, community agencies and organisations to meet treatment needs, Served as an interpreter when interpreting was required by the clinicians

References

  • Theresa Slater, Team manager, Department of Families, Fairness and Housing, Theresa.slater@dffh.vic.gov.au, Phone number: 0436 017 227
  • Peta Mckay, Team manager, Department of Families, Fairness and Housing, Peta.mckay@dffh.vic.gov.au, Phone number: 0437 509 645

Timeline

Advanced Child Protection Practitioner

Department Of Families, Fairness And Health
01.2019 - Current

Volunteer

Barwon Health (McKellar centre)
02.2018 - 11.2018

Interpreter

Diversitat (Norlane office)
01.2016 - 12.2016

Supervisor

Woolworths Hoppers Crossing
07.2010 - 01.2020

Bachelor of Social Work -

Deakin University
Kobra Ramazani