Kochay Amin
Narre Warren North,VIC
Summary
Hard worker and take job as a hobby Self-motivated and cheerful customer service ;management,sales,professional ,business income methods with 18 years of experience helping customers and resolving product and service issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
LOOKING FOR SALES ,ADMIN,CUSTOMER SERVICE OR ANY JOB SUITABLE IN MY RESUME FOR GOVERMENT OR LOCAL COUNCIL OR ANY OTHER ESPECIALLY
Overview
20
20
years of professional experience
Work History
ELITE LIVING REAL ESTATE
DIRECTOR
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.managed approximately 30 incoming calls, emails and faxes per day from customers.'
Interpreter Speaks 7 Languages
On Call Interpreting Service
01.2013 - 01.2017
-
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained message content, tone, and emotion as closely as possible.
- Assisted in development of terminology glossaries and other resources to help grow vocabulary in source and target languages.
Customer Service Cashier
ARMGUARD
01.2011 - 01.2012
-
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Redeemed coupons to discount purchases.
- Utilized POS system to handle customer cash and credit card transactions.
Manager,customer Service,sales,paper Work,calls
COMBINED INSURANCE
01.2009 - 01.2011
- Updated account information to maintain customer records.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
CUSTOMER SERVICE,management,roster,office Work
GHANN SHOES
01.2005 - 01.2007
- 3.PAPERWORK 4.EMPLOYEE ROSTERS 2
- MANAGMENT.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
Education
Post Graduate Certificate And Practice - Immigration Law
Victoria University
Victoria University04.2017
High School Diploma -
Entry Education
Melbourne City 01.2022
Skills
- P > Customer service,paper work,management,sales,office work of 18 years experience
- P > Client side languages
- P > Multilingual in PASHTI,URDU,HINDI,DARI,FARSI,HAZARGI,ENGLISH
- P > Job inspections
- P > Negotiation
- P > Staff Management
- P > Report preparation
- P > Stock management
- P > Retail experience
- P > Policies and procedures
Websites
Gym,reading books,business dealing,knowledge
Love to do my these hobbies to make my my mind sharper
Personal Information
Title: Male
Languages
Hindi
Professional Working
pashto
Professional Working
urdu
Full Professional
dari
Limited Working
English
Full Professional
Interests
gym
study
learn new things
knowlege
Timeline
ELITE LIVING REAL ESTATE
DIRECTOR
01.2024 - Current
Interpreter Speaks 7 Languages
On Call Interpreting Service
01.2013 - 01.2017
Customer Service Cashier
ARMGUARD
01.2011 - 01.2012
Manager,customer Service,sales,paper Work,calls
COMBINED INSURANCE
01.2009 - 01.2011
CUSTOMER SERVICE,management,roster,office Work
GHANN SHOES
01.2005 - 01.2007
Post Graduate Certificate And Practice - Immigration Law
Victoria University
High School Diploma -
Entry Education
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