Kochay Amin
Male
Vic,VIC
Summary
Hard worker and take job as a hobby
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Interpreter Speaks 7 Languages
On Call Interpreting Service
Vic. , Vic
2013.01 - 2017.01
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained message content, tone, and emotion as closely as possible.
- Assisted in development of terminology glossaries and other resources to help grow vocabulary in source and target languages.
Customer Service Cashier
ARMGUARD
Melbourne, Vic
2011.01 - 2012.01
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Redeemed coupons to discount purchases.
- Utilized POS system to handle customer cash and credit card transactions.
Manager,customer Service,sales,paper Work,calls
COMBINED INSURANCE
Melbourne, VIC
2009.01 - 2011.01
- Updated account information to maintain customer records.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
CUSTOMER SERVICE,management,roster,office Work
GHANN SHOES
Melbourne, VIC
2005.01 - 2007.01
- 3.PAPERWORK 4.EMPLOYEE ROSTERS 2
- MANAGMENT.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
Education
Post Graduate Certificate And Pactice - Immigration Law
Victoria Uni
Melbourne, VIC 2017.08 - 2018.08
High School Diploma -
Entry Education
2021.11 - 2022.02
Skills
Customer service,management,sales,office work,phone calls,quick learner
Gym,reading books,business dealing,knowledge
Love to do my these hobbies
Timeline
High School Diploma -
Entry Education
2021.11 - 2022.02
Post Graduate Certificate And Pactice - Immigration Law
Victoria Uni
2017.08 - 2018.08
Interpreter Speaks 7 Languages
On Call Interpreting Service
2013.01 - 2017.01
Customer Service Cashier
ARMGUARD
2011.01 - 2012.01
Manager,customer Service,sales,paper Work,calls
COMBINED INSURANCE
2009.01 - 2011.01
CUSTOMER SERVICE,management,roster,office Work
GHANN SHOES
2005.01 - 2007.01