Summary
Overview
Work History
Education
Skills
Timeline
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Kodey Tonner Jones

Beenleigh,QLD

Summary

Dynamic leader with proven expertise in staff training and quality assurance, honed at JD SPORTS. Excelled in fostering team collaboration and enhancing customer service, achieving significant improvements in employee retention and operational efficiency. Skilled in multitasking and critical thinking, adept at meeting high standards of cleanliness and service across diverse roles. Hard-working Back of House Supervisor with experience overseeing stock rooms and managing daily workers. Excellent communicator with wide range of management skills focusing on multiple projects at once. Driven and loyal employee enjoying personal satisfaction from job well done.

Overview

5
5
years of professional experience

Work History

Back of House Supervisor

JD SPORTS
09.2021 - Current
  • Prioritized tasks and time to complete daily projects.
  • Improved employee retention by providing ongoing training and promoting a positive work environment.
  • Collaborated with front-of-house staff to ensure seamless service during peak hours.
  • Implemented cross-training initiatives, resulting in a more versatile workforce capable of handling various tasks as needed.
  • Maintained open lines of communication with front-of-house supervisor to address any issues impacting guest experience.
  • Assessed staff performance regularly, providing constructive feedback for continuous improvement efforts.
  • Mentored junior staff members, fostering professional growth and skill development within the team.
  • Packed and unpacked shipments, reporting discrepancies and keeping precise log of receipts.
  • Organized stockroom for quick and safety-centered workflow and prepared for company inspections.
  • Re-ticketed marked down items, maintained damaged item log and oversaw spot checks for quality consistency.

Cleaner

Sea World Resort
06.2021 - 09.2021
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Bar Attendant

Victoria Point Sharks
03.2021 - 06.2021
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Checked ID cards and verified bar guests were of legal age.
  • Operated and closed down bar station according to sanitation regulations and safety standards.

Food Preparation

Brisbane Airport
10.2019 - 06.2020
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Increased kitchen efficiency by organizing and streamlining food preparation processes.
  • Ensured timely food preparation during peak hours by prioritizing tasks efficiently within the kitchen area.
  • Provided ongoing support for clients, offering guidance on meal planning, grocery shopping, and food preparation techniques.

Education

Balmoral State High School
Morningside, QLD
11.2017

Skills

  • Scheduling Coordination
  • Cost Control
  • Staff Training
  • Quality Assurance
  • Ordering Supplies
  • Performance Evaluations
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration

Timeline

Back of House Supervisor

JD SPORTS
09.2021 - Current

Cleaner

Sea World Resort
06.2021 - 09.2021

Bar Attendant

Victoria Point Sharks
03.2021 - 06.2021

Food Preparation

Brisbane Airport
10.2019 - 06.2020

Balmoral State High School
Kodey Tonner Jones