Kodi Stevens
North Lakes,QLD
Summary
I am a committed, young professional who is self-motivated and wanting to expand my skills, knowledge, and experience in a new industry. I have had experience in various roles, predominantly automotive and customer focused roles. I am organised, a fast learner, have great attention to detail and am results driven. I have a large amount of experience in working to tight deadlines, budgets and working in a very fast paced/ high demanding environment. I work best in “pressure cooker” environments and can easily adapt to change in the workplace. I also work very well within a team environment as well as independently.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales/ Warehouse
The Good Guys
10.2022 - Current
- Organise delivery of goods in a timely manner
- Calendar management
- Stock management
- Monitor and assist online orders
- Warehouse inventory management
- Stock and replenish
- Customer service
- Quality, profitable sales according to budget
- Meeting targets/ budgets
- Unpacking and packing goods
Mechanic
Palerang Automotive
04.2018 - 08.2022
- Diary and calendar management
- Inbound and outbound calls
- Develop and maintain project schedules to ensure timelines are met
- Client communication
- Automotive and electrical repairs
- Additional add on sales for service and repair vehicles (warranties, additional services etc)
- Cash handling and reconciliation (Cash, EFTPOS, AMEX and cheques)
- Stock ordering and delivery
Customer Service Representative
Bursons Automotive Parts
02.2017 - 03.2018
- Customer assistance
- Sales of stock, meeting KPI’s
- Managing stock levels
- Delivery management
- Cash handling and reconciliation (Cash, EFTPOS, AMEX and cheques)
- Inbound and outbound calls
- Client communication
- Stock ordering and delivery
Removalist
Allied Pickford
08.2016 - 02.2017
- Customer interaction
- Packing and unpacking client homes, goods, businesses etc
- Inbound and outbound calls
- Client communication
- Scheduling and managing bookings
Skills
- Experience in Microsoft software and Outlook
- Client Relationship Management
- Attention to Detail
- Superb time management
- Verbal and written communication
- Continuous improvements
- Excellent communication skills
- Client Relations
- Multitasking and Organization
- Problem resolving
References
- Charlotte Johnstone, Sales Team Manager, The Good Guys
- Slade Manahi, Operations Manager, The Good Guys
Certification
- Certificate 3 light vehicle Mechanical Technology
- Driver’s licence
- HRWL – LF
- White card
- Asbestos
Timeline
Sales/ Warehouse
The Good Guys
10.2022 - Current
Mechanic
Palerang Automotive
04.2018 - 08.2022
Customer Service Representative
Bursons Automotive Parts
02.2017 - 03.2018
Removalist
Allied Pickford
08.2016 - 02.2017
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