Bilingual professional with experience in the food and hospitality industries, including leadership roles as a part-time team leader. Skilled in customer service, team management, and problem-solving in fast-paced environments.Proficient in both Japanese and basic English, with a strong commitment to providing exceptional service and creating positive customer experiences.
Kitchen Staff
・Maintainted quality and consistency in food preparation.
・Suppoted team members in delivering quick and efficient service.
Front Desk,Room Cleaning,and Restaurant Staff
・Delivered excellent customer service at the front
・Managed room cleaning and ensured guest satisfaction
・Worked in the restaurant to improvide seamless dining experience
Kitchen and Hall Staff
・Assited in food preparation and customer service in a fast-paced environment.
Kitchen and Hall Staff for about 3 years
・Supervised and training new staff to ensure smooth kitchen and hall operations.
・Prepared food and ensured high standards of kitchen operations.
・Delegated tasks effectively to maintain high efficiency during peak hours.
・Problem-Solving:Skilled at handing customer complains and resolving issues promptly
・ Customer Service: ability to deliver excellent service in fast-packed environments
・Team Leadership:Experience supervising and training staff as a part-time leader
・Food Preparation and saftey:Knowledge of food hygiene and preparation standards in restaurant settings