Koka TUPOU
Metford,NSW
Summary
Flexible hard worker ready to learn and contribute to team success. A dedicated domestic engineer for over a decade has provided me with exceedingly great opportunities to generate and build a set of skills in time management, inventory and replenishing, Solving a series of issues that present themselves when there is a limited budget, resources or intelligence, I have polished my ability to improve productivity and team building, and I am efficient in product management and in dealing with tight schedules. I have mastered delegating and guiding the supply chain, and I have so many other fancy ways of saying I work hard, learn quickly, and will be an asset to anyone who is willing to take me on.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Domestic Engineer (Stay at Home Mother)
Family
Tonga - Australia, Overseas
11.2012 - Current
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Organized inventory of supplies needed to complete daily tasks efficiently.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Received and stored food and supplies.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Managed team of employees, daily progress reports and overall project planning.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Delegated work to staff, setting priorities and goals.
- Created weekly schedules for staff members to ensure proper coverage in all areas.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Developed strategies to increase revenue through improved collections processes or other measures.
- Resolved issues related to billing, coding, payments, and denials by working with insurance companies.
- Monitored performance metrics related to claim processing timeframes and denial rates, ensuring adherence to established standards.
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Acted as role model for clients by exhibiting positive behaviors.
- Organised leisure activities for clients in the community.
Education
High School Diploma -
'Apifo'ou College
Tonga 10-2011
Skills
- Project management
- Inventory management
- Food safety
- Regulatory compliance
- Supply ordering
- Budget management
- Problem solving
- Time management
- Quality control
- Workflow organization
Affiliations
- Love Pickleball
- Volleyball
- Family Adventures
- Supporting my children
- Movie night with my Husband
- Helping
Certification
- Driving License
Languages
English
Professional
Tongan
Native/ Bilingual
Timeline
Domestic Engineer (Stay at Home Mother)
Family
11.2012 - Current
High School Diploma -
'Apifo'ou College
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