Kokoro Sanai
Gold Coast
Summary
Adept at fostering positive dining experiences, I honed my communication and multitasking skills at SHIRO Gelato & Snacks and GARB Cafe. Demonstrating patience, efficient service, and adept money management, I significantly improved customer satisfaction and streamlined operate. Furthermore, I was in charge of accounting, calculating the cost rates of the store's products.
Overview
4
4
years of professional experience
Work History
Waitress Trainer
SHIRO Gelato & Snack
03.2024 - Current
- https://linktr.ee/shiro_gelato_and_snack
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Assisted customers with returns, refunds and resolving transaction issues.
Waitress Staff
GARB Cafe
03.2021 - 02.2022
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
BBA - Accounting & Taxation
Griffith University
QLD12-2025
Skills
- Patience and tact
- Efficient movement
- Money management
- Operating by one person
Languages
English
Professional Working
Japanese
Native or Bilingual
Korean
Elementary
Timeline
Waitress Trainer
SHIRO Gelato & Snack
03.2024 - Current
Waitress Staff
GARB Cafe
03.2021 - 02.2022
BBA - Accounting & Taxation
Griffith University
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