KOLIL TITUS

• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Facilitating the settlement process for the newly arrived refugees, linking them to health care, centre-link and banking service
• Coordinating services to the client
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Participated in regular professional development opportunities to stay current on best practices within the field of case management.

• Maintained a safe residential space through regular inspections, risk assessments, and adherence to safety protocols.
• Facilitated transportation arrangements for appointments or outings, promoting social integration in the community.
• Promoted positive relationships among residents through conflict resolution techniques and team-building exercises.

● Supporting client with language
● Case noting
● Facilitating transport to clients to attend their appointment.

• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.

●Supported clients in accessing community resources, enhancing their integration and participation in community activities.

● Kept clients engaged in social networks and communities for personal health and growth.
Coordinated appointments for clients with

Helped clients manage and reach individual goals, supporting independent progression and social skills.

• Engaging with young people, planning and executing activities.
• Constant supervision, communicating and collaborating with clients and community.
• Filling and making case notes,
• Worked effectively in fast-paced environments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
• Advocated for policy changes addressing systemic issues affecting children's rights and welfare in Kenya.
• Supported clients and families with empathy and compassion during difficult times.
• Advocated for clients to assure respected rights and wishes.
• Maintained regular contact with clients by calling and visiting clients' homes.
• Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
• Implemented community outreach programs, increasing awareness of child welfare resources and services.
• Assisted clients in identifying community resources and connecting with appropriate services.
• Conducted needs assessments to identify services for at-risk children and families.

Recipient of Diploma of Community Services

Second class Honours Upper Division