Komal Kumar
Melbourne,VIC
Summary
Starting my passion in hairdressing at the age of 16 has always been a very rewarding journey for me. I’ve spent the last 10+ years in helping people feel good about themselves. I took a break when I started work at Hairhouse as a retailer from hairdressing but still wanted to be in the industry one way or another. My product knowledge helped me recommend products to customers and help with their hair needs.
Overview
5
5
years of professional experience
Work History
Retail Manager
Sam Antoon
Shellharbour
10.2023 - 10.2024
- Managed daily operations of the store, including opening and closing procedures.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Developed strategies for increasing sales and improving customer service.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Reviewed sales figures regularly to determine staffing needs during peak times.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Oversaw inventory management, including ordering, receiving, and stock optimization.
Senior colourist
Dry and Tea
Hampton , Vic
05.2022 - 03.2023
- Senior colourist - using my experience to build a clientele to help the business grow
- Stepping out of my comfort zone and growing my skills in styling and hair ups
- Hens parties, formals and bridal parties styling experience
Senior Colourist
Lenski
Auckland , NZ
06.2019 - 04.2022
- Furthering my knowledge in becoming a senior colourist for Sasha Lenski in NZ
- Running my own column and having regular clients who have been with me for years
- Working weddings with my boss
Education
Hairdressing - Hairdressing
Servilles Hairdressing
Auckland 11-2012
Skills
- Store growth planning
- Employee Scheduling
- Staff Management
- Customer Service
Timeline
Retail Manager
Sam Antoon
10.2023 - 10.2024
Senior colourist
Dry and Tea
05.2022 - 03.2023
Senior Colourist
Lenski
06.2019 - 04.2022
Hairdressing - Hairdressing
Servilles Hairdressing