Komal SAGAR
Pimpama,QLD
Summary
Self-motivated and Qualified Business Administrator with a stack of knowledge in sales, and supply-chain management. Have worked and gained experience as sales executive and managed operations of supply-chain. A passionate individual with good command on Microsoft office. Always eager to learn new things and gain experience which will help me to polish my skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cafe Manager
Coolabah Tree Cafe
09.2024 - Current
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Experienced in handling customer complaints and resolving issues efficiently and professionally.
- knowledgeable in food preparation and menu planning, with focus on Quality and Presentation.
CSR, Sales
Visa Track Immigration Law Firm
12.2022 - 07.2024
- Consulting client as per their profile and their needs closing sales and exceeding the targets
- Sales dealing of VISIT VISA, SKILLED BASED IMMIGRATION, STUDENT VISA MAINELY (UK,USA,CANADA,CYPRUS)
- Built strong relationships with clients
- Managed a high volume of inbound calls while maintaining a professional demeanour under pressure.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
- Working on the help centre platform to facilitate customers and answer their quires
Client Service Representative
Sky Link Distribution Pvt Ltd
06.2020 - 11.2022
- Company Overview: (Import and Export Services)
- Checking and managing the records for shipments
- Working collaboratively with other areas (Marketing, Operations, and Clients Handling)
- Maintaining day to day status for updates
- Answering the queries of overseas agents via emails
- Working on outlook
Sales Executive
Silk Bank Pty Ltd
10.2019
- Record all the data of customers as specified by manager
- Customer Handling
- Attending and monitoring training sessions
- Managing records on excel
Education
Bachelor of Business Administration -
IQRA University
Karachi01-2020
Intermediate - undefined
Al-mehran H/Sec College
01.2014
Skills
- Product Knowledge
- A positive, confident, and determined approach
- Skills to work both independently and as a part of the team
- Strong analytical thinking, technical writing, and Multitasking
- Problem-solving Skills
- Time Management
- Stress Management
- Team Management
Certification
- Three days training for power point and excel from Real time
- IU JOB FAIR (2019)
- Salesperson of Credit Card (Silk bank)
Timeline
Cafe Manager
Coolabah Tree Cafe
09.2024 - Current
CSR, Sales
Visa Track Immigration Law Firm
12.2022 - 07.2024
Client Service Representative
Sky Link Distribution Pvt Ltd
06.2020 - 11.2022
Sales Executive
Silk Bank Pty Ltd
10.2019
Intermediate - undefined
Al-mehran H/Sec College
Bachelor of Business Administration -
IQRA University
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