Summary
Work History
Education
Skills
Websites
Languages
Timeline
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Komal Shrivastav

Sydney,NSW

Summary

Experienced cake decorator with a proven track record at Green Court Club, Mumbai. Specializes in creating visually stunning and customized cakes for various events. Utilizes precise hand-eye coordination and exceptional customer service skills to cultivate a loyal clientele. Demonstrates expertise in food safety and the art of themed cake creation, resulting in significantly heightened customer satisfaction.

Work History

Cake Decorator

Green Court Club
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Developed a loyal clientele through exceptional customer service and high-quality cake decorations.

Education

Diploma In Hotel Management - Food Production And Patisserie

National Institute of Research Management And Tech
New Delhi, India
06.2016

Masters In Business Administration - Foreign Trade

IIFTR
Indore, India
07.2008

Skills

  • Cake and pastry decoration
  • Custom cake consultations
  • Themed cake creation
  • Glazing and icing application
  • Social media promotion
  • Continuous learning and adaptation
  • Photography and presentation
  • Floral designs
  • Color mixing skills
  • Order taking
  • Oven operation

Languages

Hindi
Native or Bilingual
English
Professional Working

Timeline

Cake Decorator

Green Court Club

Diploma In Hotel Management - Food Production And Patisserie

National Institute of Research Management And Tech

Masters In Business Administration - Foreign Trade

IIFTR
Komal Shrivastav