Komaljeet Kaur
Belconnen
Summary
Adept at navigating high-stress environments, I excelled as a Customer Service Representative at Punjabi Junction, where my critical thinking and active listening skills led to a notable increase in customer loyalty. My proficiency in data entry and ability to resolve conflicts with empathy highlight my commitment to excellence and customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
Punjabi Junction
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Shift Aupervisor
Hungry Jack's
01.2022 - Current
Navigate high-stress situations with composure.
Education
Diploma - Hospitality And Tourism Management
Canberra Institutions of Education And Technology
15 Barry Drive, City , ACT12.2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Shift Aupervisor
Hungry Jack's
01.2022 - Current
Customer Service Representative
Punjabi Junction
Diploma - Hospitality And Tourism Management
Canberra Institutions of Education And Technology
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