Summary
Work History
Education
Skills
Timeline
Generic

Komal Preet Kaur

HOMEBUST WEST

Summary

I am looking for challenges which can help me better my experience and administrational skills, within the boundaries of a working environment. This will help me evaluate my interaction and communication with everyone. My aim is to motivate myself and people working around me, so that my contribution promotes the growth of the firm I will be working for. I want to apply my knowledge and bring in my experience to be a part of a productive, successful team or even a successful individual.

Detail-oriented Compliance Manager offering years of expertise in risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.

Work History

Receptionist, compliance manager

Singh
  • Ensuring company's policies and procedures comply with regulatory and ethical standards.:
  • Coordinate, review and update existing accounting policies and procedures
  • Manage the ongoing review of materials and communication tools to ensure departments meet compliance requirements
  • Adhere to regulatory reporting guidelines and filing deadlines
  • Conduct compliance audits and interpret these reports for various departments
  • Facilitate remediations of audit findings by training staff to make course corrections and prevent future violations
  • Worked In Gold mark sales representative welcoming customers, directing customers to goods and operating cash registers
  • They ensure that their company makes more sales and gets customers products suited to their needs
  • Give knowledge & correct guidance to customers while they are making their purchase
  • Sell Products by establishing contacts & developing relationships with the clients
  • Achieve the sales target while maintaining utmost focus on quality of customer service
  • Worked as security officer for assetlink
  • Key responsibility: Providing best customer service to the customer..
  • Resolve conflict as soon as possible for making easy for customer, patrolling the centre checking the nodes and pressure rooms handling keys and documents making notes on day-to-day basis..
  • Reporting incidents emails for other employees having the best communications with the equipment’s such as radio and phone
  • Working in administration at Knauf:
  • Oversees the daily workflow of administrative staff, assigning responsibilities to ensure efficient administrative operations
  • Directs office activities and functions to maintain efficiency and compliance with company policies
  • Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required
  • Prepares agendas, makes travel arrangements, and maintains calendars for senior management
  • Oversees telephone services, email correspondence, and mail distribution
  • Maintains office supplies inventory
  • Maintains records, documentation, and files, particularly more complex or sensitive files such as employee files
  • Performs other related duties as assigned.

Customer Service Specialist

Commonwealth Bank
Sydney Olympic Park, NSW
08.2022 - Current
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.
  • Reinforced established quality control standards and followed procedures for optimal customer interactions.
  • Escalated files with significant indemnity exposure to supervisor for further investigation.
  • Modeled exceptional customer service skills and appropriate diagnostic sales techniques to team members.
  • Processed and recorded new policies and claims.
  • Evaluated and settled complex insurance claims in strict timeframes.
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.

Education

Bachelor of Commerce - Accounting And Finance

Bulahdelah Central School
Bulahdelah, NSW
04.2017

Honours - Accounting & Finance

Certificate 2 in security operations Certificate 4 in real estate Diploma in cabin crew - Security Operations

Vigil Training College
03.2018

Advance Diploma - Accounting, India

Institute of computer accounting
2017

Skills

  • Skills and Attributes:
  • Good in English
  • Strong organisational skills with an attention to detail
  • Can multi-task and meet deadlines whilst achieving high results
  • Excellent communication and interpersonal skills
  • High levels of initiative and problem-solving skills
  • Competent in using software applications and tools
  • Creative and imaginative
  • Project managing & engaging other key partners to deliver a successful
  • Outcome - Team oriented, able to lead a group of people through
  • Training and development - Honesty and integrity that underpin all these

Qualities

  • Executive relationship management
  • HCL domino
  • Microsoft emails
  • Netscape enterprise services
  • people management
  • policy analysis
  • Customer Complaint Resolution
  • Data Entry and Database Software

Timeline

Customer Service Specialist

Commonwealth Bank
08.2022 - Current

Receptionist, compliance manager

Singh

Bachelor of Commerce - Accounting And Finance

Bulahdelah Central School

Honours - Accounting & Finance

Certificate 2 in security operations Certificate 4 in real estate Diploma in cabin crew - Security Operations

Vigil Training College

Advance Diploma - Accounting, India

Institute of computer accounting
Komal Preet Kaur