Summary
Work History
Education
Skills
Timeline
Generic

Komalpreet Kaur

Sydney,NSW

Summary

Driven and dynamic Hospitality Team Member with a proven track record at an Indian restaurant, excelling in guest relations and reservation management. Demonstrated ability to enhance customer satisfaction and streamline front desk operations, resulting in a 20% increase in repeat business. Skilled in active listening and maintaining a professional appearance, consistently achieving and surpassing management expectations. Energetic Hospitality Team Member known for high productivity and efficient task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel in communication, teamwork, and adaptability to ensure positive guest experiences and smooth operations.

Work History

Hospitality Team Member

Indian restaurant
Sydney , NSW
08.2024 - 11.2024
  • Greeted guests in a friendly and professional manner.
  • Provided customer service to ensure guest satisfaction.
  • Received payment from customers and processed transactions accurately.
  • Handled incoming calls, answered questions, and responded to complaints promptly.
  • Maintained cleanliness of dining area, kitchen, and other areas of the restaurant.
  • Ensured that all orders were filled accurately and delivered on time.
  • Organized tables according to customer preferences.
  • Communicated effectively with team members to ensure smooth operations during peak hours.
  • Performed opening and closing duties as assigned by management.
  • Restocked supplies as needed throughout shift.
  • Followed health department guidelines when handling food items.
  • Kept accurate records of sales figures for each day's business.
  • Enforced safety regulations among staff members.
  • Resolved customer disputes in a timely fashion.
  • Conducted daily inspections of equipment to ensure proper functioning order.

Education

Maharishi University of Information Technology
India,noida
11-2023

Skills

  • Reservation Management
  • Guest Relations
  • Professional Appearance
  • Initiative and Self-Motivation
  • Menu knowledge
  • Payment Collection
  • Front Desk Management
  • Customer Service
  • Time management abilities
  • Front Desk Operations
  • Time Management
  • Active Listening

Timeline

Hospitality Team Member

Indian restaurant
08.2024 - 11.2024

Maharishi University of Information Technology
Komalpreet Kaur