Summary
Work History
Education
Skills
Timeline
Generic

Komalpreet Kaur

Frankston,VIC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.


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Work History

Customer Service Representative

Walkers Donut
07.2024 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Delivered prompt service to prioritize customer needs.

Customer Service Cashier

Ginseng Restaurant
05.2024 - Current
  • Developed and managed relationships with customers to increase customer loyalty.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Learned duties for various positions and provided backup at key times.

Education

Bachelor of Science - Health And Physical Education

Australian Catholic University
Melbourne, VIC
06-2024

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Computer Proficiency
  • Conflict Resolution
  • Team Development

Timeline

Customer Service Representative

Walkers Donut
07.2024 - Current

Customer Service Cashier

Ginseng Restaurant
05.2024 - Current

Bachelor of Science - Health And Physical Education

Australian Catholic University

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Komalpreet Kaur