KONI GONG
Melbourne,Australia
Overview
3
3
years of professional experience
Work History
Cashier
Tang Food Emporium
11.2023 - Current
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Waitress
Crystal Jade Restaurant
01.2023 - 11.2023
- Provided exceptional customer service in a Cantonese restaurant specializing in Yumcha, including taking orders, serving food and beverages, and ensuring a memorable dining experience for customers
Promotional staff
LingoAce (Online Educational Company)
01.2023 - 10.2023
- Executed ground promotion and marketing activities to represent the LingoAce brand at events, trade shows, and promotional campaigns
- Engaged with the public to create a positive brand experience for potential customers
- Distributed promotional materials and answered inquiries to boost brand awareness and interest
Front Desk Customer Service Associate
Heidelberg Badminton Centre
01.2022 - 12.2022
- Managed walk-in and phone-in court bookings, ensuring a seamless reservation process for customers
- Performed retail sales of badminton equipment, including rackets, shuttles, and headbands, and also served as a cashier for the center
Waitress & Cashier
Golden Lanchow Soup Noodle Restaurant
01.2022 - 12.2022
- Provided customer service by taking orders, serving dishes, and ensuring an excellent dining experience
- Managed cash transactions and processed payments
Babysitter
Private Household
01.2022 - 12.2022
- Provided after-school care for New Zealand-Chinese five-year-old twins, including picking them up from school, assisting with homework, and offering Chinese language teaching
- Organized outdoor activities, such as trips to the park, and engaged in interactive play to promote their physical and social development
Student Facilitator
La Trobe University
01.2022 - 12.2022
- Provided peer-to-peer support and guidance to freshmen
- Led informative campus tours to familiarize students with university facilities
- Conducted interactive study skills sessions and discipline-based activities for high-school students
Education
Master of Information System -
The University of Melbourne
Melbourne, VIC12-2024
Bachelor of Business Analytics -
La Trobe University
Melbourne, VIC12-2022
Languages
Cantonese
Native or Bilingual
Mandarian
Native or Bilingual
English
Full Professional
Timeline
Cashier
Tang Food Emporium
11.2023 - Current
Waitress
Crystal Jade Restaurant
01.2023 - 11.2023
Promotional staff
LingoAce (Online Educational Company)
01.2023 - 10.2023
Front Desk Customer Service Associate
Heidelberg Badminton Centre
01.2022 - 12.2022
Waitress & Cashier
Golden Lanchow Soup Noodle Restaurant
01.2022 - 12.2022
Babysitter
Private Household
01.2022 - 12.2022
Student Facilitator
La Trobe University
01.2022 - 12.2022
Master of Information System -
The University of Melbourne
Bachelor of Business Analytics -
La Trobe University
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