KONRAD KARNER
ESSENDON NORTH ,Australia
Summary
Dynamic and results driven professional with a proven track record at BOC, excelling in customer service and driving sales. Adept at utiliSing AI tools and implementing efficient organizational systems, I foster team collaboration and enhance productivity. Passionate about problem-solving and committed to achieving exceptional outcomes in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ADMINISTRATIVE SALES TEAM MEMBER
BOC
Melbourne, VIC
09.2023 - Current
- Streamlined administrative processes by implementing efficient filing and organisational systems.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Helped maintain a positive office atmosphere with proactive conflict resolution and teambuilding efforts.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Initiated sales with customers
CREW TRAINER
McDonalds
Melbourne, VIC
04.2019 - 08.2021
- Enhanced crew performance by implementing effective training strategies
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members' progress and provided constructive feedback for continuous development.
JUNIOR MANAGER
Pippos Pizza
Melbourne, VIC
07.2021 - 02.2023
- Ensured team members where adequately equipped with the skills and knowledge to performs tasks that helped the team.
- Monitored my allocated section during my shift (ie kitchen or front staff).
- Established efficient workflows within the team by utilizing task delegation techniques based on individual strengths and skills.
- Championed workplace safety initiatives to reduce accidents or injuries among team members.
LABORER/TRANSPORTER
Lifewise
Melbourne
03.2023 - 09.2024
- Improved worksite efficiency by maintaining clean and organised work areas.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Education
HIGH SCHOOL GRADUATE -
MARIBYRNONG COLLEGE
MARIBYRNONG11-2022
Bachelor of Business -
RMIT University
RMIT12-2025
CERTIFICATE OF DIGITAL MAERKETING - MARKETING
RMIT
ONLINE01-2024
Skills
- Daily Reporting
- Creative thinker
- Strong skills utalising AI tools
- Proficiency using Powerpoint, Word and Excel
- Driving Sales
- Taking Directions
- Problem Solving
- Time Management
- Customer Service
- Data Entry
- Customer Follow-Up
Accomplishments
- Completed digital marketing certificate over University break, 01/24
- Developed two small businesses throughout high school, involving website development and social media marketing (all self taught)
- Developed and pitched a new radio marketing strategy to BOCs head office, 01/24
- Was part of BOCs winning sales team of 'Machine Mania' (most welders sold from November- January), 01/24
- Was part of the Calder Cannons squad, 01/19 to 01/23
- Worked in a team to develop an effective response to address an industry problem Medibank was having with reaching younger audiences, 01/23
Certification
- First Aid
- Forklift
- Digital Marketing certificate
Timeline
ADMINISTRATIVE SALES TEAM MEMBER
BOC
09.2023 - Current
LABORER/TRANSPORTER
Lifewise
03.2023 - 09.2024
JUNIOR MANAGER
Pippos Pizza
07.2021 - 02.2023
CREW TRAINER
McDonalds
04.2019 - 08.2021
HIGH SCHOOL GRADUATE -
MARIBYRNONG COLLEGE
Bachelor of Business -
RMIT University
CERTIFICATE OF DIGITAL MAERKETING - MARKETING
RMIT
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