Konstancja Pawlica
Summary
Attentive and friendly employee with a proven track record in guest management and food and beverage service. Excelled in creating memorable customer experiences, enhancing team collaboration and driving social media promotion. Demonstrates a strong work ethic and adaptability, contributing to workplace efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Event Assistant
Jacek Wiktor - GongAndRoll Co.
10.2023 - 04.2024
- Organized facilities preparation, refreshments and entertainment.
- Managed event calendar and organized travel arrangements.
- Operated audio and video equipment.
- Supported marketing campaigns and social media promotion.
- Greeted and directed guests, responded to their inquiries.
- Delegated tasks to volunteers or support staff.
- Gained valuable feedback for future events.
- Maintained professional appearance, representing the company in a positive light to clients and attendees.
Retail Sales Associate
Manufaktura Herbaty (Tea Shop)
10.2023 - 03.2024
- Provided personalized assistance and product recommendations.
- Demonstrated strong communication skills, collaborating with fellow employees and customers.
- Maintained a clean and organized sales floor.
- Handled cash transactions and offered reward programs.
- Built customer loyalty and retention.
Barista
Coffeedesk
07.2018 - 06.2019
- Prepared and served variety of beverages along with different baked goods and simple dishes.
- Operated espresso machines, coffee brewers, blenders and other equipment.
- Maintained a clean and organized workspace.
- Promoted a welcoming atmosphere and provided personalized recommendations for customers.
- Managed social media platforms for promotional purposes.
- Co-created new menu ideas.
- Used POS system to enter orders and process payments.
- Collaborated with team members.
Waitress / Kitchen Hand
W Filizance Cafe
07.2017 - 07.2018
- Took orders, prepared and served coffee, tea and other non-alcoholic beverages as well as baked goods and light meals.
- Promoted excellent service to customers even during busy shifts.
- Provided recommendations on menu items.
- Maintained clean and welcoming environment.
- Operated kitchen equipment, following recipes and instructions.
- Unloaded food deliveries and stored items in proper locations.
- Managed cash transactions.
Education
Bachelor of Health Sciences - Nutrition
Collegium Medicum UMK
Bydgoszcz, Poland06.2023
Skills
- Customer assistance
- Food and beverage experience
- Guest management
- Teamwork and collaboration
- Strong work ethic
- Adaptable and flexible
Additional Information
- Driving license holder
- Speaks Polish and English
Timeline
Event Assistant
Jacek Wiktor - GongAndRoll Co.
10.2023 - 04.2024
Retail Sales Associate
Manufaktura Herbaty (Tea Shop)
10.2023 - 03.2024
Barista
Coffeedesk
07.2018 - 06.2019
Waitress / Kitchen Hand
W Filizance Cafe
07.2017 - 07.2018
Bachelor of Health Sciences - Nutrition
Collegium Medicum UMK
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