Kophy Awotwe

• Responded to passenger concerns and complaints politely and professionally.
• Developed strong communication skills while interacting with diverse groups of riders daily.
• Followed company guidelines and policies when interacting with passengers.
• Assisted passengers with loading and unloading luggage for enhanced customer care.
• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
• Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.

• Monitored activities and supporting systems in Blending, Weigh up and Seasoning settings to check compliance with all institutional and regulatory requirements
• Approved incoming materials by confirming specifications and taking measurement tests.
• Instructed team leaders on quality guidelines, safety procedures, testing procedures and ways to eliminate deficiencies.
• Performed routine maintenance and calibration on testing equipment.
• Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
• Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
• Conducted data review and followed standard practices to find solutions.
• Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
• Conducted investigations into questionable test results.
• Performed tests and inspections to conform to established standards.
• Reviewed production processes and identified potential quality issues.
• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Assessed products or services to evaluate conformance with quality standards.
• Collected and analyzed data to measure effectiveness of quality control processes.
• Reported problems and concerns to management.
• Inspected items and compared against standards to meet regulatory requirements.
• Test and extend premix and raw material dates seeking for production.
• Coached and mentored junior employees.
• Maintained knowledge of institutional policies and business compliance regulations and communicated any developments and consequent changes in procedure to personnel.
• Trained and coached new employees on multiple investigative case types and internal control processes.
• Inspected incoming products for adherence to labelling laws and company quality standards.
• Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
• Minimized down time by reducing production rework and recalls. Put hold stickers, quarantine or pass stickers.
• Perform gluten test on gluten and allergen products to less than 5bpm
• Recorded and organized test data for report generation and analysis.
• Planned and implemented performance improvement and quality assurance programs.

Starts computer and equipment to begin production processes

• Ensure all equipment is maintained and operated according to established sanitary and housekeeping standard, to highest efficiency necessary
• Improved operations through consistent hard work and dedication
• Followed Good Manufacturing Procedures (GMP) to meets company's and product specifications
• Good knowledge of allergens and non-allergen and halal products
• Always obtain QC's signature and numbers or PDD when products are on hold
• Excellent communication skills, maintained effective work relationship with team Leader and other employees
• Identify location for bins/liquids and ensure proper relocation
• Ensure weighed up item match up with actual amount on M.O and record batch number.
• Check bins/oils with correct label and order raw materials needed for single or multiple batches
• Empty bins and put in new lining while ensuring that raw materials coming with new numbers is changed
• Placing products onto pallet, ensuring proper labeling and wrapping
• Do stay back with day shift when operators call sick.
• General cleaning as required after work.

• Operated automatic spraying system called cube first operated in Australia.
• Verified production workflow, quality parts and delivery met required timeframes.
• Prepared parts for coating and followed all procedures regarding powder coating application.
• Observed safety protocols set by company to avoid hazardous conditions.
• Identified issues with paint viscosity and flow before projects were negatively affected.
• Checked parts to verify attachment of correct identification.
• Provided supervisor with daily status report on all job tasks and workers' duties.
• Positioned automatic spray guns to direct spray onto profile
• Train three powder coaters, supervised and provided assistance whenever needed.
• Using thickness gauge to measure thickness after curing between 60-100 microns(um)

Duties and responsibilities

• Monitored performance and generated reports detailing quality of product and defect rates.
• Created and deployed best practices to improve efficiency and reduce defects.
• Communicated with supervisor, production team members about quality issues.
• Evaluated components and final products against quality standards and manufacturing specifications.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Completed precise measurements using special tools.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Monitored production processes to gain understanding of problematic steps and rectify issues.
• Performed visual inspections and non-destructive tests where appropriate.
• Coordinated with systems partners to finalize designs and confirm requirements.
• Collected sample readings throughout production processes to monitor levels.
• Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
• Repaired faults, reassembled products and completed additional tests.
• Recommended architectural improvements, design solutions and integration solutions.
• Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
• Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse.
• Conducted inspections, tests and measurements of materials and sample materials to verify adherence with regulations and desired specifications.
• Performed daily inspection rounds throughout facilities to check on all equipment and machinery.
• Examined final products for defects or issues, reported problems quickly and maintained high levels of accuracy.
• Expert cleaning laboratory equipments
• Maintaining, calibrating and adjusting pH level
• Managing laboratory and production autonomously
• Maintaining and calibrating instruments
• Keeping detailed and accurate GMP records
• Assisting with internal audits and monthly review
• Taking test samples for testing and comparing to standard.