Koralee Wadman
Bexley,NSW
Summary
Experienced and dedicated customer service professional. Efficient Personal Assistant known for high productivity and task completion. Specialize in time management, confidential document handling, and advanced scheduling techniques. Excel in communication, problem-solving, and adaptability, ensuring seamless support and workplace efficiency. I have worked in the adult industry for around 10 years alongside my PA positions and think this role would suit me and my flexible lifestyle.
Overview
5
5
years of professional experience
Work History
Personal Assistant
Ray White
Auckland
12.2023 - 08.2024
- Managed scheduling and calendar appointments for agents and clients.
- Assisted in preparing property listings and marketing materials.
- Coordinated open house events and property viewings for potential buyers.
- Communicated with clients to address inquiries and provide updates.
- Maintained organized filing systems for documents and contracts.
- Supported the team with administrative tasks and office management duties.
Personal Assistant
Ray White
Auckland
12.2021 - 10.2023
- Managed scheduling and calendar appointments for agents and clients.
- Assisted in preparing property listings and marketing materials.
- Utilized CRM software to track client interactions and manage leads.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Maintained confidential files related to personnel records or other sensitive information.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Managed household inventory and maintenance schedules.
- Screened telephone calls and inquiries and directed as appropriate.
Customer Service Representative
Nestle
Auckland
12.2019 - 08.2021
- Assisted customers with inquiries and provided accurate product information.
- Resolved customer complaints efficiently and ensured satisfaction with service.
- Handled order processing and managed returns in a timely manner.
- Maintained customer records using CRM software for effective communication.
- Collaborated with team members to improve service delivery and efficiency.
- Conducted follow-up calls to confirm customer satisfaction with services provided.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Skills
- Client communication
- Office administration
- Customer relationship management
- Scheduling flexibility
- Marketing support
- Task prioritization
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Professional demeanor
- Customer service
Timeline
Personal Assistant
Ray White
12.2023 - 08.2024
Personal Assistant
Ray White
12.2021 - 10.2023
Customer Service Representative
Nestle
12.2019 - 08.2021