Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
42
42
years of professional experience
Work History
Owner Driver Courier
Capital Transport
Laverton , Vic
04.2023 - 07.2024
Pick up goods from warehouse early in the morning and deliver on time to their customer.
Liaise via radio and mobile with the dispatch team to ensure customer expectations were met.
Collaborate and communicate with customers to ensure that their goods were delivered undamaged.
Business Banking Manager
ANZ
Melbourne , Vic
08.1989 - 03.2019
Manage a portfolio of self employed customers and property investors.
Provide first point of contact for the customer and utilise the expertise of financial departments to help them in their business.
Conduct customer interviews to determine and assess their financial needs.
Load and process lending applications and ensure their approval by communicating with Credit departments.
Establish all finance needs for the customer and cross selling all required products and services.
Self Employed
Tiha Noc Restaurant
Northcote , Vic
03.1987 - 08.1988
Owner and manager of a restaurant with live bands and overseas singers.
Managed all kitchen,bar,waitress and entertainment staff.
Managed the ordering and control of stock and alcohol.
Managed front of the restaurant by meeting and greeting patrons.
Arranged visa applications for the foreign singers and musicians.
Arranged tours around Australia and organised concerts in various halls and clubs.
Collaborating with local and interstate communities and contributing to their entertainment needs.
Public Service Clerk
Telecom
Coburg, Vic
02.1985 - 03.1987
Maintained an up-to-date knowledge of all agency policies, procedures and regulations related to public service clerk duties.
Assisted with training new staff members on proper procedures for performing public service clerk duties.
Stocked counters with forms, film and license supplies to maintain inventory levels.
Resolved customer complaints professionally and efficiently.
Public Service Clerk
Department of Immigration
Melbourne , Vic
02.1982 - 02.1984
Maintained an up-to-date knowledge of all agency policies, procedures and regulations related to public service clerk duties.
Assisted with training new staff members on proper procedures for performing public service clerk duties.
Stocked counters with forms, film and license supplies to maintain inventory levels.
Conducted customer interviews to determine if they qualified for visa extensions.
Represented the department at various charities and community events.