Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Languages
Timeline
Ko Tahi Hetaraka

Ko Tahi Hetaraka

Gold Coast,QLD

Summary

Dedicated professional with 6 years experience in a fast-paced service industry, progressing from Apprentice to Head Barber and trainer. Skilled in team leadership, client reactions, and delivering high-quality service under pressure. Experience in training and mentoring staff, fostering strong communication, and building positive workplace culture. Highly adaptable, with proven ability to manage responsibilities, solve problems effectively, and provide exceptional customer experiences. Now seeking to apply transferable skills and strong work ethic to a new industry.

Overview

7
7
years of professional experience

Work History

Senior Barber

Lost Boys Barber Studio
05.2025 - Current
  • After having a year away in New Zealand fulfilling my culture, I found myself living in Robina, Gold Coast and now being apart of an amazing team at the popular and high end shop LOSTBOYS.
  • Continuing to deliver exceptional customer service.
  • Maintaining proper hygiene standards for tools and equipment, ensuring compliance with health regulations.

Senior Barber

TommyGuns Carindale
10.2023 - 06.2024
  • Continuing the title of a senior barber I adventured myself back into a walk-in Barbershop based in a Westfield Shopping centre.
  • Delivered exceptional customer service, addressing questions and concerns promptly and professionally.
  • Maintained proper hygiene standards for tools and equipment, ensuring compliance with health regulations.
  • Assisted management in implementing promotional campaigns to attract new customers and increase revenue growth.
  • Consistently received positive performance reviews from guests.

Barber Apprentice

Empower Barbershop
01.2022 - 10.2023
  • Increased and strong knowledge base while accumulating over 5000 hours of industry experience I moved to a high end shop based in Ascot, Brisbane.
  • Contributed to delivering consistent, high-quality services during each appointment.
  • Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
  • Supported marketing efforts for the barber shop through social media engagement and word-of-mouth referrals from satisfied clients.
  • Enhanced customer satisfaction by providing precise and stylish haircuts tailored to individual preferences.
  • Completed my apprenticeship with this company.

Barber Apprentice

Mr Roberts Gentalmens Hairdresser
01.2019 - 01.2022
  • During the first years of my apprenticeship I developed basic skills of understanding with how a shop behaves. Including the Health and Safety Standards within close contact of people.
  • Especially because COVID19 was a element that we were facing in our day to day lives.
  • Applying myself to over hours training in Hair structures and Equipment knowledge and maintenances.

Education

Certificate III in Barbering - Barbering

Matters in Grey Training , Brisbane, QLD
07-2023

Valedictory Certificate - Completion of Year 12

Iona College, Brisbane, QLD
11-2018

RSA - Responsible Service of Alcohol

EDB, Brisbane
04-2018

Skills

  • Strong communication skills
  • Exceptional customer service
  • Team leadership qualities
  • Sanitation and cleanliness
  • Continuing education commitment
  • Hot towel shaves mastery
  • Advanced scissor skills
  • Customer safety

Accomplishments

  • 2018 Queensland School Boys Rugby Representative at Australian schoolboys trials
  • Completed Year 12

Interests

Health and Fitness

Boxing

Movies and Board games

Art, Drawing

Whakairo (Maori Carving)

Te Reo Maori (Self teaching a language)

Languages

Maori
Limited Working
English
Native or Bilingual

Timeline

Senior Barber - Lost Boys Barber Studio
05.2025 - Current
Senior Barber - TommyGuns Carindale
10.2023 - 06.2024
Barber Apprentice - Empower Barbershop
01.2022 - 10.2023
Barber Apprentice - Mr Roberts Gentalmens Hairdresser
01.2019 - 01.2022
Matters in Grey Training - Certificate III in Barbering, Barbering
Iona College - Valedictory Certificate, Completion of Year 12
EDB - RSA, Responsible Service of Alcohol

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Ko Tahi Hetaraka