Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Personality
Generic
Kotomi Tanobe

Kotomi Tanobe

unit 920 / 199 William street Melbourne,VIC

Summary

Trilingual final-year Human Resources major at Monash University with a Japanese–Thai background and three years of study and work experience in Australia. Adaptable and empathetic, with strong interpersonal skills developed through living in diverse environments and working in customer-facing roles in both Japan and Australia. Known for a cheerful personality, initiative, and the ability to read social cues to build positive, collaborative workplaces. Experienced in fast-paced hospitality and event coordination, with a proven ability to lead small teams, communicate across cultures, and maintain high levels of service under pressure. Seeking an entry-level HR assistant position where I can apply my communication skills, organizational ability, and passion for supporting people to contribute to team success and workplace wellbeing.

Overview

3
3
years of professional experience

Work History

Part-Time Team Member / Barista

Sharetea Bubble Tea Shop
11.2022 - 11.2024

Swanston Street, Melbourne | Nov 2022 – Nov 2024 (Part-time)

  • Delivered fast, friendly service in a high-traffic, multicultural environment
  • Operated POS system, handled cash/card payments, and ensured store hygiene
  • Trusted with closing duties, including cash reconciliation and store lock-up
  • Regularly received positive feedback from customers and management for reliability and service quality

Coffee Barista

ANKClassic
07.2021 - 12.2022
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Developed strong product knowledge to upsell menu items and increase overall sales revenue.

Education

Bachelor’s degree - Human Resources

Monash University
Melbourne, VIC
01.2026

Skills

  • Service excellence
  • Supportive demeanor
  • Collaborative teamwork
  • Effective problem resolution

Accomplishments

1. Memorised all drink recipes to reduce order preparation time and improve service speed during peak hours.


2. Provided customer service in Japanese, English, and Thai, contributing to high satisfaction and increased repeat visits from diverse clientele.


3. Proposed and coordinated a Japanese maid café–style event that successfully attracted over 200 attendees.

Languages

English
Full Professional
Japanese
Native or Bilingual
Thai
Native or Bilingual

Interests

  • Cooking ( Thai / Japanese / Chinese / Malaysian / Korean food )
  • Adventure Travel
  • Photography
  • Fishing

Timeline

Part-Time Team Member / Barista

Sharetea Bubble Tea Shop
11.2022 - 11.2024

Coffee Barista

ANKClassic
07.2021 - 12.2022

Bachelor’s degree - Human Resources

Monash University

Personality

I am a kind, curious and empathetic person who enjoys new challenges and learning. I am adept at reading social cues and supporting others with my strong observation and communication skills. I actively participate in multicultural activities such as dance, which deepens my cultural understanding and adaptability. I am passionate about building connections between people and creating a positive and inclusive work environment. Inspired by the social impact of HR, I am looking to start my career as an HR professional in Australia.

Kotomi Tanobe