Kouki Kunishige

Head Bartender

ZERO TOKYO

04.2023 - 04.2024

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Closed out cash register and prepared cashier report at close of business.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Conducted regular staff meetings to discuss performance goals, share feedback, and foster teamwork among employees.
Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Prepared garnishes by evenly slicing and pitting fruits.
Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Developed creative bar menus and drink recipes by researching emerging industry trends.
Created attractive bar displays by strategically arranging bottles and glasses.

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