Kourtney Flynn
Wagga Wagga
Summary
Shift Leader at Rosie’s Takeaway with proven expertise in customer service and team leadership. Successfully resolved customer complaints, enhancing satisfaction levels. Skilled in cash handling and employee training.
Overview
8
8
years of professional experience
Work History
Shift Leader
Rosie’s Takeaway
Wagga Wagga
03.2020 - Current
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Facilitated training sessions for new employees
- Identified needs of customers promptly and efficiently.
- Opening and closing of established
- Food preparation
- End of shift of Cleaning, grill clean, fryer clean
- Cash handling and daily balancing
Customer Service Assistant
Donut king
Wagga Wagga
06.2017 - 06.2021
- Day to day running of establishment
- Customer service
- Cash handling
- Food preparation
- Barista skills
Skills
- Customer service
- Team leadership
- Employee training
- Cash handling
Timeline
Shift Leader
Rosie’s Takeaway
03.2020 - Current
Customer Service Assistant
Donut king
06.2017 - 06.2021