KOUSHIKA PULAGAM
Yarraville,VIC
Summary
Dedicated and customer-focused international student seeking casual employment in the retail sector. Eager to leverage strong interpersonal skills, a positive attitude, and a passion for delivering exceptional customer service to contribute to the success of a dynamic retail team.
Overview
1
1
year of professional experience
Work History
Store member
7-Eleven Australia
01.2024 - Current
- Providing exceptional customer service by greeting customers, assisting them with their purchases, and addressing any concerns or questions they may have
- Efficiently operating the cash register or POS system to process transactions accurately and quickly
- Monitoring and maintaining inventory levels by restocking products on shelves and ensuring proper product placement
- Keeping the checkout area clean, organized, and presentable at all times
Sales Associate
Decathlon India
09.2023 - 12.2023
- Provided excellent customer service by assisting customers with product inquiries, locating merchandise, and processing transactions efficiently
- Maintained cleanliness and organization of the sales floor to enhance the shopping experience for customers
- Collaborated with team members to achieve sales targets and ensure smooth store operations
- Part of Toastmasters Club in college, conducted seminars and event organizations
Education
Master of IT -
RMIT university
04.2024
Bachelors in Computer Science and Engineering -
Shri Vishnu Engineering College for Women
01.2021
Skills
- Customer service
- Multitasking
- Working under pressure
- Workplace Safety
- Cleanliness and hygiene
- Store maintenance
- Communication
Languages
English
Telugu
Hindi
References
Available upon request
Timeline
Store member
7-Eleven Australia
01.2024 - Current
Sales Associate
Decathlon India
09.2023 - 12.2023
Master of IT -
RMIT university
Bachelors in Computer Science and Engineering -
Shri Vishnu Engineering College for Women
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