Koushik Chowdary Inampudi
Clayton,Australia
Summary
Skilled Business Analyst with experience in digital transformation and project execution in the Utilities & Energy sector. Skilled in business process analysis, client engagement, and stakeholder management, delivering process improvements and technology solutions that drive business value. Currently working as a Business Analyst at EnergyLocals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Analyst
Energy Locals
Cremone, Australia
04.2022 - Current
- Requirement Scoping: Collaborate with stakeholders to gather, validate, and document business requirements, ensuring alignment between business needs and technical solutions. Lead workshops with vendors to design solutions that meet business needs, and provide thorough walkthroughs.
- Testing and Quality Assurance: Worked with teams to design functional and regression test plans, and perform testing.
- Developed and maintained key documentation, including business process flows, user stories, functional specifications, and gap analysis reports.
- Support the delivery of business solutions by developing user acceptance test plans (UAT), regression test plans, and deployment readiness activities.
- Monitor and evaluate the effectiveness of implemented solutions, providing recommendations for continuous improvement.
- Lead knowledge transition sessions, and prepare training documentation to support the onboarding of new business analysts and business stakeholders.
- Collaborate with change management teams to prepare and distribute communication materials and Quick Reference Guides (QRGs) for end users.
- Perform peer reviews of documentation to ensure consistency, accuracy, and adherence to business analysis standards.
- Ensured compliance with AER, ESC, and AEMO regulatory requirements across all projects, monitoring daily deliverables to maintain adherence, and support successful project outcomes.
Business Analyst Intern
Startup Gippsland
Warragul, Australia
08.2021 - 12.2021
- Assisted startups in the Gippsland region by conducting comprehensive analysis of business processes, systems, and operations to identify inefficiencies, and recommend improvements.
- Developed detailed user personas to enhance client understanding of customer behavior and market trends.
- Supported the design of customer acquisition strategies, leveraging data insights to optimize acquisition costs, and improve ROI.
Business Analyst
Swinburne University
Hawthorn, Australia
02.2021 - 07.2021
- Collaborated with internal business clients and leads to create detailed functional requirement documentation.
- Advised internal and external stakeholders on tools and process enhancements to optimize workflows.
- Conducted walkthroughs of requirements mapping documents and analyzed payloads using BlueJ for validation and input generation.
- Managed internal databases for daily error reporting and performed data clean-up to remove input vulnerabilities, ensuring data accuracy.
Education
Master of Information Technology - Data Analytics
Swinburne University
Hawthorn, VIC08.2021
Skills
- Business analysis
- Requirements gathering
- Data gathering and analysis
- Miro, Figma, Jira, Asana
- User stories
- Reporting and documentation
- Process improvement
- Change management
- Vendor Management
- Testing
- Microsoft suite
- Stakeholder engagement
- Agile and waterfall delivery
- Energy domain
Projects
Gas Product Launch Energy Locals | Mar - Aug 2024
As Product Owner and Business Analyst, led the design and delivery of the new GAS service signup journey, managing requirements, backlog, and cross-functional collaboration. Ensured successful launch through comprehensive UAT and PVT testing.
Key Responsibilities:
• Led the design and implementation of the signup journey for the launch of a new GAS service for both existing and new customers.
• Collaborated with cross-functional teams, distributors, and vendors to ensure service readiness and smooth integration.
• Defined, refined, and prioritized product backlog by gathering business requirements and developing user stories.
• Conducted comprehensive User Acceptance Testing (UAT) and Production Verification Testing (PVT) to guarantee a successful and seamless product launch.
Better Bills Guidelines Project Energy Locals | July- Dec 2023
Contributed to the design, development and enhancement of energy bills to ensure compliance with AER Better Bill Guidelines, aimed at improving clarity and accuracy for small residential and business customers across Australia.
Key Responsibilities:
• Conducted extensive requirements gathering and analysis ensuring to meet implications of the National Energy Retail Rules and the Better Bills Guidelines.
• Collaborated with internal teams, vendors for compliance alignment and to reduce cost serve by implementing inhouse solutions.
• Designed bill invoice templates adhering to AER guidelines.
• Coordinated and facilitated User Acceptance Testing (UAT).
• Led production validation testing to ensure system compliance.
Energy Bill Relief Fund (EBRF) Energy Locals | June - Dec 2023
Led and analyzed the development and enhancement of the rebate process, ensuring compliance with AER, Commonwealth Australia, and various state governments. Led the team ensuring ongoing processes are in place with internal teams to reduce on going service costs with vendors.
Key Responsibilities:
• Planning of weekly sprints and managing of cross- functional teams internally.
• Collaborated with internal teams and state governments ensuring regulatory obligations are met.
• Worked with IT team to develop a cost-efficient rebate grant process in-house.
• Managed User Acceptance Testing (UAT) and production validation testing to ensure system compliance.
Certification
- Certified Safe® 6 Product Owner/Product Manager SAFe® 6, February 2023
Timeline
Business Analyst
Energy Locals
04.2022 - Current
Business Analyst Intern
Startup Gippsland
08.2021 - 12.2021
Business Analyst
Swinburne University
02.2021 - 07.2021
Master of Information Technology - Data Analytics
Swinburne University
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