KOUSTUP DHAKAL
Deer Park,VIC
Summary
Dynamic and results-driven professional with over 7 years of experience in telecommunications, construction, and project management. Proven ability to lead projects, engage stakeholders, and deliver solutions in high-pressure environments. Skilled in project coordination, stakeholder communications, and engineering with a commitment to excellence and continuous improvement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Advisor, Communications & Stakeholder Engagement
McConnel Dowell
08.2022 - Current
- Developed and executed communication action plans and work notifications for project disruptions, closures, and key milestones
- Led stakeholder engagement efforts, ensuring clear communication and minimal disruption to the community
- Acted as liaison between construction teams, engineers, and the community, ensuring transparency and timely updates
- Organized community engagement sessions, addressing concerns and fostering positive relationships
- Managed communication channels, ensuring consistent messaging across all platforms
- Coordinated with the traffic team and local council to minimize disruption during project activities
- Facilitated community outreach initiatives, resolving inquiries and complaints quickly and efficiently
- Liaise with the finance team in forecasting the monthly budget and updating the subcontractor invoices
- Working closely with the clients and stakeholders in running the trader promotion program to support the stakeholder business impacted by road works
- Raising any community concern to the senior leadership and project management team on a weekly meeting and prepare the plan to address it
- Updating the project consultation database to ensure that all interactions with community, key stakeholders and client are logged accurately
- Managing construction photographs, timelapse and drone flyover to capture the project progress.
Stakeholder interface coordinator
John Holland CPB JV (JHCPB)
11.2021 - 08.2022
- Build and maintain positive relationships with stakeholders through regular interactions and feedback mechanisms
- Coordinated with construction, design, and traffic teams to align project activities with stakeholder expectations
- Prepared regular reports for environmental teams, clients, external stakeholders and councils ensuring compliance with regulations
- Developed and maintained positive working relationships with local councils and community groups by providing regular updates and addressing all concerns
- Tracked and managed stakeholder feedback, implementing changes as needed to improve project outcomes
- Provide the monthly update to the council on the community concerned regarding the project’s impact
- Liaising with the external stakeholders for the access requirement and notifying about the upcoming works.
Senior Project Coordinator
TCTS-Optus
09.2019 - 11.2021
- Led project coordination for Optus product delivery, managing cross functional team
- Collaborated with delivery managers to ensure projects remained on track, addressing risks proactively
- Produced detailed project reports, highlighting key blockers and providing actionable insights
- Trained new employees in project processes, enhancing team performance and efficiency
- Managed client relationships, ensuring their needs were met and expectations exceeded
- Coordinated with internal teams and external partners to meet project deadlines and budgets
- Resolved complex project issues, minimizing delays and ensuring successful delivery
- Conduct day-to-day project coordination, planning, scheduling monitoring and controlling tasks across multiple teams
- Escalation points for Optus customers and managing delivery across all groups with Optus.
Project Coordinator
TCTS- NBNCo Limited
10.2018 - 09.2019
- Responsible for coordinating various internal and external stake holders and provide support to Network and field operation
- Coordinated resources and schedules, ensuring all project milestones were achieved on time
- Managed project budget, tracking expenditures, and implementing cost-saving measures
- Served as the main point of contact for stakeholders, providing regular updates and addressing concerns
- Identified and mitigated project risks, ensuring smooth and efficient delivery
- Collaborated with field teams, ensuring compliance with industry standard and best practices
- Conduct regular reviews and inspections to maintain quality throughout the project lifecycle
- Assisted in procurement processes, ensuring materials were available as needed
- Participated in regular Project review meetings with key Stakeholders to review progress, Project specific risks, issues & options
- Assisting in raising technical queries on design documents and implement the Redline Design Changes
- Actively coordinating with the managers and preparing the 2weeks report for the upcoming scheduled job and mobilizing the subcontractors on the field to complete the jobs on time.
Design Engineer (FTTB and FTTP)
TCTS-Downer
09.2017 - 10.2018
- Developed high-quality fibre network designs based on survey mud map, ensuring alignment with client requirements
- Conducted technical reviews, ensuring design accuracy and compliance with industry standards
- Managed the design lifecycle from concept to completion, coordinating with survey team and engineers
- Prepared detailed documentation including bills of materials (BOM) and bills of quantity (BOQ)
- Addressed urgent design issues providing quick and effective solutions
- Liaised with multiple stakeholders, ensuring designs met all specifications and client needs
- Participated in quality assurance reviews, ensuring designs were ready for the implementations
- Preparation of the variation report and completing the jobs as per the client requirements.
Site Engineer
BSA Limited
02.2016 - 09.2017
- Assisting in project scope(s), program of works, resource requirements and manage permits for subcontractor
- Managing multiple Work Packages from mobilisation through to Completion
- Designated point of contact for all day-to-day construction activities, ensuring accountability for delivery
- Review of Completion Artefacts and As-Built Documentation for Quality Assurance and submission to the Client
- Collaborate with subcontractors to ensure timely delivery of activities
- Managing work conducted on site by subcontractors and suppliers
- Coordinating day to day activities and acting as a point of escalation for critical and non-critical event
- Coordinate material delivery, tracking and reporting
- Tracking of daily work progress and prepare the lookahead program
- Reviewing designs and engineering documents.
Site Engineer
Mobicon Tele Networks
01.2012 - 09.2013
- Oversaw multiple work packages from mobilization through to project completion, ensuring all activities were completed on schedule and within scope
- Served as the main point of contact for all day-to-day construction activities, maintaining accountability for timely and quality delivery
- Coordinated and communicated effectively with a range of stakeholders, including internal teams and external partners, to facilitate project progress and resolve issues
- Managed the logistics of materials by preparing and overseeing build schedules for subcontractors and internal crews, ensuring efficient resource allocation
- Conducted thorough reviews of completion artefacts and as-built documentation to ensure compliance with quality standards before submission to the client.
Education
Master’s in engineering (Management) -
Central Queensland University
Bachelor’s degree in engineering (Electrical) -
Tribhuvan University, Nepal
Skills
- Project Management: End-to-end project delivery, risk management, Budget analysis and cost control
- Stakeholder Engagement: Effective communication, conflict resolution, community relations
- Technical Proficiency: Engineering design, project planning, systems integration
- Tools and reporting: MS Project, Confluence, AutoCAD, Tableau, Power BI, SharePoint, Consultation Manager, Helix, Remedy, Near Map, MapInfo, ServiceNow
- Document Management: MS Office, Google Docs, SharePoint
- Team Leadership: Cross-functional collaboration, subcontractor management
Certification
- Six Sigma Yellow Belt Professional( ID:641894)
- Scrum Fundamental Certified(ID:643782)
Membership
Engineer’s Australia(MIE Aust)
Security Clearance
Suitable to hold NV1 Clearance
Awards
- Optus Recognition for achieving the client expectation, attention to detail and placing the customer first.
- CERTIFICATE OF EXCELLENCE Awarded for Daring: Courageous & Resilience, Responsive: Focus on Execution, Responsive: Responsiveness & Agility
- TCTS-Optus Star Performer of the Month
- TCTS Certificate of Excellence awarded for responsive customer centricity.
Timeline
Senior Advisor, Communications & Stakeholder Engagement
McConnel Dowell
08.2022 - Current
Stakeholder interface coordinator
John Holland CPB JV (JHCPB)
11.2021 - 08.2022
Senior Project Coordinator
TCTS-Optus
09.2019 - 11.2021
Project Coordinator
TCTS- NBNCo Limited
10.2018 - 09.2019
Design Engineer (FTTB and FTTP)
TCTS-Downer
09.2017 - 10.2018
Site Engineer
BSA Limited
02.2016 - 09.2017
Site Engineer
Mobicon Tele Networks
01.2012 - 09.2013
Master’s in engineering (Management) -
Central Queensland University
Bachelor’s degree in engineering (Electrical) -
Tribhuvan University, Nepal
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